930 Forums
=> GENERAL DISCUSSION => Topic started by: fatskippy on April 02, 2010, 12:22:54 pm
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This site cannot handle high demand sales for a venue as large as Merriweather. The amount of productivity being lost right now by people trying to use a site that is crashing and won't load is astounding. Ticketmaster is ticket buying heaven compared to this bush league garbage. If a site can't sell tickets without crashing, THEY SHOULD NOT BE SELLING TICKETS.
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Agreed. I've been in the queue for 75 minutes and counting for Phish. As annoying at TM is, at least it handles the volume. This has to be addressed.
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Hey all, Dan Teree here. I am one of the founders of Ticketfly. While many of you were able to buy Phish tickets immediately today, we know that some fans had a difficult experience during the first 45 minutes until we had our systems humming again. I speak for the whole Ticketfly team when I say that our performance was not up to our standards. You deserve the best ticket buying and show-going experience on the planet and we have a great team in place that is committed to making sure you get it. We appreciate all of your feedback today on Twitter, Facebook and in the forums. Thanks for sticking with us as we build a powerful ticketing alternative for you.
PS - Tickets remain for both Phish shows at Merriweather: http://www.ticketfly.com/tickets/event-list/?q=Phish
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What a surprise, ticketfly still can't handle the demand. Ticketfly should not be accepting contracts for venues they can't handle and a place the size Merriweather should not be using a 3rd tier ticketing site for their provider. This is a joke. This place would be much better off being run by LiveNation. Thanks for wasting our time again!
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pur03!
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This place would be much better off being run by LiveNation.
I'm sure you are angry and frustrated by not being able to get tickets to a, ahem, FREE concert but you can't possibly mean that. You can't be that self-centered and greedy to think that just because YOU can't get tickets for a particular show, that IMP should abandon any attempt at trying to make the system better. This just reinforces my theory that of all the pop culture cults out there, Deadheads are the biggest, greediest a-holes. (Nicest? "Rocky Horror Picture Show" fans, believe it or not.)
Or maybe you do. I'm sure I can speak on behalf of Ticketfly that we're sorry you weren't called ahead of time and had your ticket hand-delivered on a golden platter. We'll try to make it up for you when the rickshaw picks you up on September 25th.
Hey, in Nazi Germany, the trains ALWAYS ran on time.
Brian
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He's a Phish fan. Of course he's that self-centered and greedy.
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This place would be much better off being run by LiveNation.
I'm sure you are angry and frustrated by not being able to get tickets to a, ahem, FREE concert but you can't possibly mean that. You can't be that self-centered and greedy to think that just because YOU can't get tickets for a particular show, that IMP should abandon any attempt at trying to make the system better. This just reinforces my theory that of all the pop culture cults out there, Deadheads are the biggest, greediest a-holes. (Nicest? "Rocky Horror Picture Show" fans, believe it or not.)
Or maybe you do. I'm sure I can speak on behalf of Ticketfly that we're sorry you weren't called ahead of time and had your ticket hand-delivered on a golden platter. We'll try to make it up for you when the rickshaw picks you up on September 25th.
Hey, in Nazi Germany, the trains ALWAYS ran on time.
Brian
Exactly how would it be worse being run by livenation? The tickets would be sold by ticketmaster, and I would know in 1 minute whether or not I got tickets. I have been shut out of plenty of shows through ticketmaster but I understand supply and demand so it doesn't bother me. Between ticketfly, the addition of the low hanging tarps over the loge section at Merriweather that doesn't allow air to properly flow through the pavilion, and overselling of the 9:30 Club, IMP couldn't possibly be doing a worse job IMO. Hopefully the Fillmore in Silver Spring opens ASAP.
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If you want to go to a facility run by live nation go to Jiffy Lube Nissan Pavillion. You won't have free shows and you won't have Phish. You won't have Arcade Fire or MGMT. I think MPP has improved dramtatically since IMP took it over.
I got tickets to the event today, everyone I knew did and most of the people on this board did. And it's free and a great line-up.
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Were you unable to secure your FREE tickets?
This place would be much better off being run by LiveNation.
I'm sure you are angry and frustrated by not being able to get tickets to a, ahem, FREE concert but you can't possibly mean that. You can't be that self-centered and greedy to think that just because YOU can't get tickets for a particular show, that IMP should abandon any attempt at trying to make the system better. This just reinforces my theory that of all the pop culture cults out there, Deadheads are the biggest, greediest a-holes. (Nicest? "Rocky Horror Picture Show" fans, believe it or not.)
Or maybe you do. I'm sure I can speak on behalf of Ticketfly that we're sorry you weren't called ahead of time and had your ticket hand-delivered on a golden platter. We'll try to make it up for you when the rickshaw picks you up on September 25th.
Hey, in Nazi Germany, the trains ALWAYS ran on time.
Brian
Exactly how would it be worse being run by livenation? The tickets would be sold by ticketmaster, and I would know in 1 minute whether or not I got tickets. I have been shut out of plenty of shows through ticketmaster but I understand supply and demand so it doesn't bother me. Between ticketfly, the addition of the low hanging tarps over the loge section at Merriweather that doesn't allow air to properly flow through the pavilion, and overselling of the 9:30 Club, IMP couldn't possibly be doing a worse job IMO. Hopefully the Fillmore in Silver Spring opens ASAP.
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Were you unable to secure your FREE tickets?
The system only sucks more because the tickets were free. It doesn't work for high demand tickets that people pay lots of money for, either ;)
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Your sarcasm doesn't answer my question.
Were you unable to secure your FREE tickets?
The system only sucks more because the tickets were free. It doesn't work for high demand tickets that people pay lots of money for, either ;)
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No I was not able to get tickets because the site crashed. I still can't get ticketfly to load. Ultimately I don't care what company runs a venue, I just want to go see a concert as conveniently as possible. I don't remember the ticket buying process for most concerts I have been to but I definitely remember Phish and now this one since no improvements to the system were made. It is so incredibly stubborn to stick with something that isn't working and it is terrible customer service. Oh and LOL @ MGMT being listed as a selling point for anything.
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Sorry that you were unable to secure tickets during the presale. We posted a new link on the front page (a backdoor link) soon after the crash. It seems that nearly all the folks on the forum here were able to secure tickets. Fortunately the rest of the tickets go up to the public tomorrow morning @ 10AM and you'll have a second chance.
No I was not able to get tickets because the site crashed. I still can't get ticketfly to load. Ultimately I don't care what company runs a venue, I just want to go see a concert as conveniently as possible. I don't remember the ticket buying process for most concerts I have been to but I definitely remember Phish and now this one since no improvements to the system were made. It is so incredibly stubborn to stick with something that isn't working and it is terrible customer service. Oh and LOL @ MGMT being listed as a selling point for anything.
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fatskippy gave up i guess.
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nm!
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Gave up what? Ticketfly.com still loads as "pur03". I did not look through the boards for a backdoor link. Do you not see the lunacy in people needing to use a backdoor link they have to find on a message board for in order to buy tickets? This isn't some secret show in someone's backyard, it is a major venue with a capacity of over 19,000.
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I prefer TflyAmy to TflyDan.
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The new link was posted on the main page shortly after the crash.
Your frustration seems a little high for someone who still has another opportunity to claim tickets.
Gave up what? Ticketfly.com still loads as "pur03". I did not look through the boards for a backdoor link. Do you not see the lunacy in people needing to use a backdoor link they have to find on a message board for in order to buy tickets? This isn't some secret show in someone's backyard, it is a major venue with a capacity of over 19,000.
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I still haven't received my confirmation email. Its been over an hour and a half...
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Hopefully the Fillmore in Silver Spring opens ASAP.
Hopefully they will have a message board you can go hang out on too.
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Hopefully the Fillmore in Silver Spring opens ASAP.
Hopefully they will have a message board you can go hang out on too.
I know someone whose posted over 12,000 times wouldn't understand this, but most people don't hang out on message boards
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Gave up what? Ticketfly.com still loads as "pur03".
You have to clear your cookies, history, whatever. I cleared it all and this finally went away. I got my tix through Yada's link, but this problem persisted long after the site was back up. At this point this is an issue with your browser, not a server issue. Very frustrating though.
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Hopefully the Fillmore in Silver Spring opens ASAP.
Hopefully they will have a message board you can go hang out on too.
I know someone whose posted over 12,000 times wouldn't understand this, but most people don't hang out on message boards
Oh, burn.
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fatskippy, I sent you a personal message. Check your inbox.
Gave up what? Ticketfly.com still loads as "pur03". I did not look through the boards for a backdoor link. Do you not see the lunacy in people needing to use a backdoor link they have to find on a message board for in order to buy tickets? This isn't some secret show in someone's backyard, it is a major venue with a capacity of over 19,000.
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No I was not able to get tickets because the site crashed. I still can't get ticketfly to load. Ultimately I don't care what company runs a venue, I just want to go see a concert as conveniently as possible. I don't remember the ticket buying process for most concerts I have been to but I definitely remember Phish and now this one since no improvements to the system were made. It is so incredibly stubborn to stick with something that isn't working and it is terrible customer service. Oh and LOL @ MGMT being listed as a selling point for anything.
Well in my opinion Phish is the worst band ever so who cares what you think of MGMT. And there were Phish tickets available the day of the show and Phish tickets well below list on Craigs List so you didn't get your Phish tickets the second it came out big deal.
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Oh, burn.
That was good. And I totally walked right into it...
Oh, and for all the bitching he's doing, he'll get tickets to the show, he'll pay face or below, yet we get nothgin for sitting through his exercise in venting.
These things always work out, which is why I've complained about not getting tickets exactly once in my life - the 2002 World Series. Ended up being the greatest ticket story of all time. Did I ever go back and apologize to TicketMaster? No.
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Oh, burn.
That was good. And I totally walked right into it...
You are aware in real life people don't walk on forums...
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You are aware in real life people don't walk on forums...
Well, once I got bored walking on water I've had to find other ways to challenge myself.
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There's nothing sarcastic about what I wrote. The point isn't that people shouldn't be whining about not getting FREE tickets. The point is that the Club and IMP should having a ticketing company that can handle the demand of their ticket sales so that their customers don't have to waste an hour of their day (workday or not) dealing with a really bad ticketing company. Your and TFlyAmy's responses on the forums do not really solve this problem and just seem like an attempt to make the customers, who are also donating money to charity in this case, feel bad about complaining about a very frustrating situation. How about explaining how TF is going to manage on Saturday when we have another chance? Or how about explaining why more than 6 months into this new arrangement, TF still can't handle the demand?
If you had just wasted an hour of your life (which I did not, so I'm not bitching about not getting FREE tickets, just raising the point that TF failed when I tried for the few minutes I had free at 10am), I'm pretty sure you would be kinda pissed, too.
Your sarcasm doesn't answer my question.
Were you unable to secure your FREE tickets?
The system only sucks more because the tickets were free. It doesn't work for high demand tickets that people pay lots of money for, either ;)
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Shadrach, I appreciate the help. I am not worried about getting tickets to this festival, I will either get them tomorrow or off craigslist/stubhub. What annoys me is the Phish sale was a disaster and obviously nothing has improved since then. If you look at the other venues ticketfly supports, they are all significantly smaller than Merriweather. Why then would ticketfly go through the expense of upgrading their servers to handle demand for a few shows per year at one venue? They won't, it doesn't make sense financially because ultimately the tickets will sell anyway, even if we are initially wasting our time trying to refresh a broken site. It is incredibly frustrating to know that any time a high demand show at Merriweather goes on sale, we will have to deal with this garbage.
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I'd much rather wait 15-20 extra minutes for Yada to post a backdoor link or wait for the site to load properly than deal with Ticketmaster/Live Nation. Thank you 9:30 Club for keeping Ticketfly. I like them.
As a Pearl Jam fan club member, I'm used to a site crashing when tickets go on sale. It's really no big deal.
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Thanks, serpent boy!
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What annoys me is the Phish sale was a disaster and obviously nothing has improved since then. If you look at the other venues ticketfly supports, they are all significantly smaller than Merriweather. Why then would ticketfly go through the expense of upgrading their servers to handle demand for a few shows per year at one venue? They won't, it doesn't make sense financially because ultimately the tickets will sell anyway, even if we are initially wasting our time trying to refresh a broken site.
amidst all the noise that skippy brings, he brings at least this one good point.
i certainly hope that TF is looking into a viable solution for these surges.
SUGGESTION: have your engineers look into acquiring on-demand capacity. IBM and amazon will sell it to you, i'm sure there are other vendors who will sell you bandwidth and processing power only when you need it. it's pretty easy to pick out which onsales you'll need extra capacity for.
another potential option is to use virtual waiting rooms. not ideal, but i'd rather see a controlled "sit tight, we'll get to you message" vs. a site that doesn't load.
there is an argument in favor of doing nothing, as skippy pointed out the tickets will sell anyways. realize that it comes at the cost of customer goodwill.
As a Pearl Jam fan club member, I'm used to a site crashing when tickets go on sale. It's really no big deal.
sure, but the thing about Ten Club is that there is no advantage in getting your order in first - it's all done by seniority.
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i certainly hope that TF is looking into a viable solution for these surges.
SUGGESTION: have your engineers look into acquiring on-demand capacity. IBM and amazon will sell it to you, i'm sure there are other vendors who will sell you bandwidth and processing power only when you need it. it's pretty easy to pick out which onsales you'll need extra capacity for.
My hypothesis about the "crash" is that TF was setting up outsourced extra capacity just before the sale started. It may have required them to temporarily take down their site. Hiccups occur and it wasn't that long after 10 that it came back up. Once the sale began it worked very well.
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I don't understand why the consumer should prefer Ticketfly to TIcketmater
The charges are very steep either way!
It would be one thing if it was "put with Ticketfly cause you save money.."
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TF's fees for MPP shows are definitely lower than TM's.
TF's fees for 930 club shows are high/same as with tickets.com
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if 930 uses Brown Paper Tickets, I'd be buying everything online.....
"We offer the lowest service fee in the industry (Never more than $1.99!) with no hidden costs. No credit card service fees, no "holiday" fees, and no print at home fees. Relax and enjoy your event."
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There's nothing sarcastic about what I wrote. The point isn't that people shouldn't be whining about not getting FREE tickets. The point is that the Club and IMP should having a ticketing company that can handle the demand of their ticket sales so that their customers don't have to waste an hour of their day (workday or not) dealing with a really bad ticketing company. Your and TFlyAmy's responses on the forums do not really solve this problem and just seem like an attempt to make the customers, who are also donating money to charity in this case, feel bad about complaining about a very frustrating situation. How about explaining how TF is going to manage on Saturday when we have another chance? Or how about explaining why more than 6 months into this new arrangement, TF still can't handle the demand?
If you had just wasted an hour of your life (which I did not, so I'm not bitching about not getting FREE tickets, just raising the point that TF failed when I tried for the few minutes I had free at 10am), I'm pretty sure you would be kinda pissed, too.
Your sarcasm doesn't answer my question.
Were you unable to secure your FREE tickets?
The system only sucks more because the tickets were free. It doesn't work for high demand tickets that people pay lots of money for, either ;)
I am sure there will be 125 dollar tickets available to get at your leisure. If your time is so valuable you can go that route. I am sure everyone knows the Ticketfly site had problems today. I usually don't get tickets to merriweather online.. it is much cheaper just to go to mpp and get the tickets there.
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If you think that your points on here aren't being taken and considered and used for future reference then you clearly don't know how we operate. Obviously we try our very best to give the patrons of 9:30 and MPP the very best ticketing experience and customer service possible and when things don't go as smoothly as they should, haven't we always done what we can to make up for mistakes and do what's right by you folks? That being said there is a certain redundancy in these posts and frankly I believe that some of you are complaining just for the sake of complaining... I'm looking at you fatskippy!!!!
There's nothing sarcastic about what I wrote. The point isn't that people shouldn't be whining about not getting FREE tickets. The point is that the Club and IMP should having a ticketing company that can handle the demand of their ticket sales so that their customers don't have to waste an hour of their day (workday or not) dealing with a really bad ticketing company. Your and TFlyAmy's responses on the forums do not really solve this problem and just seem like an attempt to make the customers, who are also donating money to charity in this case, feel bad about complaining about a very frustrating situation. How about explaining how TF is going to manage on Saturday when we have another chance? Or how about explaining why more than 6 months into this new arrangement, TF still can't handle the demand?
If you had just wasted an hour of your life (which I did not, so I'm not bitching about not getting FREE tickets, just raising the point that TF failed when I tried for the few minutes I had free at 10am), I'm pretty sure you would be kinda pissed, too.
Your sarcasm doesn't answer my question.
Were you unable to secure your FREE tickets?
The system only sucks more because the tickets were free. It doesn't work for high demand tickets that people pay lots of money for, either ;)
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fatskippy, I'm afraid I have a difficult time taking anything you're posting here with much concerned consideration after discovering that YES, you did indeed manage to secure 2 tickets this morning.
You sir are a liar!
Please enjoy the festival with our compliments.
Shadrach, I appreciate the help. I am not worried about getting tickets to this festival, I will either get them tomorrow or off craigslist/stubhub. What annoys me is the Phish sale was a disaster and obviously nothing has improved since then. If you look at the other venues ticketfly supports, they are all significantly smaller than Merriweather. Why then would ticketfly go through the expense of upgrading their servers to handle demand for a few shows per year at one venue? They won't, it doesn't make sense financially because ultimately the tickets will sell anyway, even if we are initially wasting our time trying to refresh a broken site. It is incredibly frustrating to know that any time a high demand show at Merriweather goes on sale, we will have to deal with this garbage.
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Lets face it: Ticketfly is as big a ripoff as Tickemaster.
The issue comes down to the fact that Seth can't very well use Tickemaster because its his competitor.
But come on.. on a $30 ticket you pay $10 in charges with Ticketfly.
TOTAL BULLSHIT. Just add the $10 to the ticket..
It would be more honest than pretending it costs $10 to print a small ticket and mail it to you.
I love IMP and as I wrote elsewhere Seth has my dream job but lets not say its ok to rip people off on ticket charges only because its not Ticketmaster!
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there is a rumor that ticketfly will crash at 10am on saturday.
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I can tell you that four $30 tickets to GBV at 9:30 Club using TicketFly were $148, and four $30 tickets at Terminal 5 using TM were $168.
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Are you going to compliment him by saying he carries his weight well?
Because calling him a liar isn't really complimenting him.
fatskippy, I'm afraid I have a difficult time taking anything you're posting here with much concerned consideration after discovering that YES, you did indeed manage to secure 2 tickets this morning.
You sir are a liar!
Please enjoy the festival with our compliments.
[/quote]
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is there a show you don't see? :P
I can tell you that four $30 tickets to GBV at 9:30 Club using TicketFly were $148, and four $30 tickets at Terminal 5 using TM were $168.
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There are 2 separate entities, 2 completely different businesses, collecting different amounts. When you order something online, does it roll the shipping and handling charges into the total amount? No. It adds these charges on at the end when you check out.
Ticketfly is a business that, like Ticketmaster, offers a service and tries to make a profit as well. I won't insult your intelligence by explaining the cost of running a business with overhead and staff and what not and why people go into business, but suffice to say for the most part we've been very happy with the service of Ticketfly.
Lets face it: Ticketfly is as big a ripoff as Tickemaster.
The issue comes down to the fact that Seth can't very well use Tickemaster because its his competitor.
But come on.. on a $30 ticket you pay $10 in charges with Ticketfly.
TOTAL BULLSHIT. Just add the $10 to the ticket..
It would be more honest than pretending it costs $10 to print a small ticket and mail it to you.
I love IMP and as I wrote elsewhere Seth has my dream job but lets not say its ok to rip people off on ticket charges only because its not Ticketmaster!
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It's time for Smackie's 10 minute rule.
Everybody should consider waiting 10 minutes before replying to a post so as to absorb what's being said and reply in a rational manner. I have outlasted many bosses by applying this rule.
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Considering that fatskippy posted the following, yet I was able to confirm that fatskippy did indeed get tickets, contrary to the statement below, I stand by my assessment.
No I was not able to get tickets because the site crashed. I still can't get ticketfly to load. Ultimately I don't care what company runs a venue, I just want to go see a concert as conveniently as possible. I don't remember the ticket buying process for most concerts I have been to but I definitely remember Phish and now this one since no improvements to the system were made. It is so incredibly stubborn to stick with something that isn't working and it is terrible customer service. Oh and LOL @ MGMT being listed as a selling point for anything.
Are you going to compliment him by saying he carries his weight well?
Because calling him a liar isn't really complimenting him.
fatskippy, I'm afraid I have a difficult time taking anything you're posting here with much concerned consideration after discovering that YES, you did indeed manage to secure 2 tickets this morning.
You sir are a liar!
Please enjoy the festival with our compliments.
[/quote]
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I don't have a problem with profit but I've been around the block and I wasn't born yesterday. There are different degrees of profit....There is profit and there is gouging.
Ticketmaster rebate (bribe) or Ticketfly deal with IMP its all the same.. the venues are getting money in exchange for lettting these services rip people off..
And for 1 ticket for GBV that sold for 30 bucks it cost 40 bucks..it makes sense for IMP to say "oh no it all has to do with the cost of providing the service" but thats not any different from what we heard about Ticketmaster for ages..
That, and I don't care if you are Polish , straight, or a troglodyte, is what we call a RIPOFF.
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Then why are you getting so surly with me? ;)
If you think that your points on here aren't being taken and considered and used for future reference then you clearly don't know how we operate. Obviously we try our very best to give the patrons of 9:30 and MPP the very best ticketing experience and customer service possible and when things don't go as smoothly as they should, haven't we always done what we can to make up for mistakes and do what's right by you folks? That being said there is a certain redundancy in these posts and frankly I believe that some of you are complaining just for the sake of complaining... I'm looking at you fatskippy!!!!
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And for 1 ticket for GBV that sold for 30 bucks it cost 40 bucks.
$40.38 then $40 after "system glitch" was fixed to be exact. ;)
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It seems that for VFest at least, IMP should consider Front Gate Tickets, which handles ACL Festival and Lollapalooza, as well as a few other smaller festivals. Festival ticketing just isn't the same as ticketing for the club or for a regular MPP show (even though we've seen those also have their share of problems with TicketFly).
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I had no problem getting in at 10:45.
I was in a meeting and did not get the chance to try until then.
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Is anyone else here old enough to remember spending the night in your car outside of Woodies and Hechts praying that you would get tickets? How about the old GD mail order lottery? You people whining about "wasting" an hour sitting on your fat ass in front of your computer make me laugh.
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Ah those were the days. Our local venue was the Hecht's at Owings Mills Mall or Sears at Columbia Mall. I can remember idiot friends of mine thinking that tripping was the best way to stay up all night in line. Good stuff.
Look, I'm not all that old (ok, I am), but you kids are pussies. Try sleeping outside in the rain and then STILL not getting tickets? Sitting in the A/C on your home computer playing Warcraft and bitching about spending an hour that way waiting for a presale for a free festival? Give me a break.
Is anyone else here old enough to remember spending the night in your car outside of Woodies and Hechts praying that you would get tickets? How about the old GD mail order lottery? You people whining about "wasting" an hour sitting on your fat ass in front of your computer make me laugh.
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You guys forgot to mention that you had to wait uphill, both ways.
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Is anyone else here old enough to remember spending the night in your car outside of Woodies and Hechts praying that you would get tickets?
Ah, yes. Nothing like spending the night on the sidewalk outside of Landover Mall with a wad of cash in your pocket. Good times.
How about the old GD mail order lottery?
As long as you didn't care where you sat - this was a great system. No lines. No phones. Just a trip to the post office. And it worked about 90% of the time.
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Is anyone else here old enough to remember spending the night in your car outside of Woodies and Hechts praying that you would get tickets? How about the old GD mail order lottery? You people whining about "wasting" an hour sitting on your fat ass in front of your computer make me laugh.
Man, you're old.
The point isn't about the complaining or who is a wimp or has an unrealistic sense of entitlement. The point is TF sucked, has sucked and has not explained whether or how they will stop sucking. If something is supposed to work and it doesn't, then I'm not going to put someone down for complaining that it doesn't work. But you old guys can go around condescending to people and telling them that they should just accept broken stuff and incompetence because people used to not have stuff and people were way less competent back in the olden days.
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Is anyone else here old enough to remember spending the night in your car outside of Woodies and Hechts praying that you would get tickets? How about the old GD mail order lottery? You people whining about "wasting" an hour sitting on your fat ass in front of your computer make me laugh.
Man, you're old.
The point isn't about the complaining or who is a wimp or has an unrealistic sense of entitlement. The point is TF sucked, has sucked and has not explained whether or how they will stop sucking. If something is supposed to work and it doesn't, then I'm not going to put someone down for complaining that it doesn't work. But you old guys can go around condescending to people and telling them that they should just accept broken stuff and incompetence because people used to not have stuff and people were way less competent back in the olden days.
Doesn't matter to me as I got my tickets. I prefer an incompetent system where i get my tickets over a competent one where i don't get my tickets.
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I snagged a pair. I got the presale email, but didn't realize that it wasn't for today, it was for Friday. I started seeing peoples updates on facebook and realized I just reduced my chances by 50%. At 10:00 today I was hitting the refresh over and over and it popped right in.
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Ticketfly is a business that, like Ticketmaster, offers a service and tries to make a profit as well. I won't insult your intelligence by explaining the cost of running a business with overhead and staff and what not and why people go into business, but suffice to say for the most part we've been very happy with the service of Ticketfly.
I don't give a flying fuck about your reasons for getting into business. The service you provide sucks donkey dick and until you and your service stop sucking a fat dick, I could care less about you excuses.
I can't believe it has really come down to this. I miss TM.
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Ticketfly is a business that, like Ticketmaster, offers a service and tries to make a profit as well. I won't insult your intelligence by explaining the cost of running a business with overhead and staff and what not and why people go into business, but suffice to say for the most part we've been very happy with the service of Ticketfly.
I don't give a flying fuck about your reasons for getting into business. The service you provide sucks donkey dick and until you and your service stop sucking a fat dick, I could care less about you excuses.
I can't believe it has really come down to this. I miss TM.
"Service you provide"? What do you mean? It was a FREE CONCERT! Obivously demand will be high! SOME people, and I know you won't be able to comprehend this, WON'T GET TICKETS! It didn't have to be free. So in addition to putting on a FREE concert, IMP should pay for extra servers so a handful of whiny, little bitches can obtain their tickets? Between this and people complaining about ONLY getting two FREE tickets ("WTF, man! My frat bros wanna come and stir sh*t up during T.I., dude!" OR "I wanted to take my whole family....I have a newborn and also want to take my three dogs....my daughter wants to bring her two friends....why the HELL can't you accommodate my requests!") I can't BELIEVE the sense of entitlement.
Really? You REALLY wish that Live Nation/Ticketmaster would have handled this? I have nothing to say to you, then. I'm actually surprised that you can form sentences with your opposible thumbs.
This whole thing is take it or leave it. You don't like Ticketfly? Don't go to concerts that Ticketfly sells tickets for! It's that simple. What's that? But you REALLY want to go to the show and it's your God-given right to complain and bitch and whine and moan about the poor service and not being able to connect and not being able to contact customer service and paying too much for parking. DON'T GO! The Right to Easily Obtain Concert Tickets for Great Seats With Minimal Service Charges within the First Five Minutes of Them Going on Sale is NOT guaranteed in our Constitution. Could someone check if it's in the Bill of Rights?
You know what? As a man, I am f*cking EMBARASSED for "Monkey Pants", "Fat Skippy" and "Thousand Made-Up Loves" (Jesus, are you older than 12? I wonder what your names are on World of Warcraft...). You want MY tickets? You can HAVE them. It disgusts me to see grown men bitch and whine and moan about how awful things are about getting f*cking CONCERT TICKETS for a FREE CONCERT when there are so MANY other things to be upset about and fight for.
You can have my tickets. I'll print out the confirmation e-mail and roll it in a Kotex-like tampon and you can do whatever you want with it.
Brian
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^ POTW
;D ;D ;D
I am so glad that you are back Brian. I've missed you.
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I know the complaining can be annoying, but there is also constructive criticism that can be expressed without penalty. Although it's a free show - it is a SHOW!
(And, it's not all free -- some paid $30; and $125 is a chunk of change to get a seat. (win for the charity, win for IMP/MPP))
So, unless Pavement or some of the other bands not playing DC any time soon decide to schedule a show at the club, this will be my opportunity to see them perform. I understand your vent, Brain, I do, but remember this is a show that people want to see and it requires tickets, free or not. Not trying to be an ass, but one cannot say the same issues would not have happened if there was a cost to the GA option.
Luckily, and for some odd reason, I didn't have an major issue. The timer was especially short and timed out on me twice; it asked me three time for account information even though I put it in, and the captcha is wonky, so in all I had to drill things in quickly and repeatedly. (the form is not exactly professionally laid out or developed). TM is terrible for fees, and I rarely get tickets or good seats for a popular show there, but I suppose people are speaking specifically to the fact that there are waiting rooms and it doesn't crash as often as it seems to w/TFly.
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Brian_Wallace- Are you looking for a job at all? We may need a new forum representative.
-Amy
:)
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i never thought i'd say this, but... i heart walalce. lol. well said.
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Doesn't matter to me as I got my tickets.
let's face it: that's the point for a lot of people. got tix, no problem. didn't get tix, TF is the devil.
some people were going to get shut out one way or another, there was way more demand than offer. the website issues gives the have-nots something to focus on. not to say TF shouldn't improve its capability to handle surges.
The service you provide sucks donkey dick and until you and your service stop sucking a fat dick, I could care less about you excuses.
I can't believe it has really come down to this. I miss TM.
TMUL, look on the bright side: you're known around here for your angry (and mostly incongruous) rants. anger is your passion. your inability to score tix will fuel you for months. can't wait for the fall-out.
that, and i don't want your whiny bitch-ass ruining my festival.
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For those of us who got tickets, we should be grateful that it only took at the most 45 minutes of our time
during presale. It was easy to get tickets after the link worked and it didn't cost us a penny. If you really want
to go to the show and got tickets eventually, there is really no reason to whine and complain.
Just enjoy the show and thanks for the presale I had a good night rest and didn't have
to wake up before 10 am and worry about whether I will get tickets or not. The end.
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For some reason I keep picturing Col. Jessup in the pivotal scene at the end of A Few Good Men.
Using some creative license here and totally in jest...
"I have neither the time nor the inclination to explain myself to a fan who rises and sleeps under the blanket of the very shows that I provide, and then questions the manner in which I provide them! I would rather you just said "Thank you," and went on your way. Otherwise, I suggest you book your own shows, and promote them yourself. Either way, I don't give a damn what you think you are entitled to!"
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Wow. Thank you, Shadrach.
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I see nothing wrong with people who had problems complaining about the system. Those who the system worked for should be grateful and have no grounds in criticizing those for whom the system didn't work for. So for people like Brian , I say shut the fuck up already.
That being said, some people need to geta life. There's more to life than concerts. There's plenty of just as awesome things to do on a September day. Go hiking at Old Rag. Go picnicking at Great Falls. Go rent a kayak on the Potomac and go for beers at Birreria afterwards. Go to a Nat or O's game. Just kidding on the last suggestion.
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I like this Brian Wallace fella
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Free tickets or not- TF SUCKS and can not handle a show with any demand! If I was involved with TF or 930 I would be extremely disappointed in the way the system responded for both the presale and onsale. It can't be good for business!!!
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I agree w/ James. Yes, I said it. Just the people complaining and the ones yelling back need to keep it a little more constructive. I don't support telling TF to suck donkey balls or Brain Walalace offering his tickets on a tampon. I understand this is the web and snarkiness abounds, but if there are changes to be made to the ticketing system or process, say it constructively. Others especially those that got tickets should let them vent b/c you would do the same.
Plus, if there weren't all this slinging, TF and 930 who already listen and respond to us, might not get annoyed and defer to perspective & wanting to employ Walalace rather than see legitimate complaints.
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this show needs to be webcast so we can all stay home and watch it.
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I sincerely apologize to Fat Skippy, Thousand Made-Up Loves and Monkey Pants. It was low class of me to insult you personally and I'm embarassed for my behavior. I'm sorry for losing my temper.
I hope everyone who wants to attend this concert is able to do so. I also want to thank IMP and all those involved who have worked hard and are working hard to put this show on. It should be a great time.
Thank you,
Brian
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I sincerely apologize to Fat Skippy, Thousand Made-Up Loves and Monkey Pants. It was low class of me to insult you personally and I'm embarassed for my behavior. I'm sorry for losing my temper.
I hope everyone who wants to attend this concert is able to do so. I also want to thank IMP and all those involved who have worked hard and are working hard to put this show on. It should be a great time.
Thank you,
Brian
No need to apologize. It's a bbs. Props to Virgin and IMP for putting something like this together. Lucky those who get to go and for the rest of us, life goes on. My life was certainly not ruined because I wasn't able to get free tickets to a free festival. I hope it goes off without a hitch.
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i?m not sure what, if anything, it has to do with this, but pepco?s website is more crash-y than ticketfly?s ;)
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here's the difference...
with Ticketfly, the brakes jammed up and the car ran into a crowd of people
with Ticketmaster, the brakes work fine, and the car is deliberately driven into the crowd
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here's the difference...
with Ticketfly, the brakes jammed up and the car ran into a crowd of people
with Ticketmaster, the brakes work fine, and the car is deliberately driven into the crowd
As a motor vehicle operator, you're expected to maintain control at all times, regardless of the situation.
In a situation where your failure to maintain control caused you to veer into a crowd of people instead of safely into an empty ditch (or other somewhat safer option) during a mechanical problem you're still getting a manslaughter charge. Manslaughter or murder, you're certainly losing your drivers license and possibly whether anyone died or not the reckless driving and failure to maintain control of your vehicle charges would likely get you a suspended license for a while.
Are you telling us ticketfly is getting axed?
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Wow, you really took that analogy and ran with it huh?
When there is no operator error and the problem is equipment failure, i.e. the brakes failing or accelerator sticking, no charges (such as manslaughter) would be brought on the driver.
Look, we get that there were issues when these tickets were released to the public and of course we will take what happened and hopefully learn from and not repeat the same failures. You folks have made your points... again and again and again. Now you just have to accept that before the first complaint was posted on this forum we were in communication with Ticketfly on how to fix this in the future.
here's the difference...
with Ticketfly, the brakes jammed up and the car ran into a crowd of people
with Ticketmaster, the brakes work fine, and the car is deliberately driven into the crowd
As a motor vehicle operator, you're expected to maintain control at all times, regardless of the situation.
In a situation where your failure to maintain control caused you to veer into a crowd of people instead of safely into an empty ditch (or other somewhat safer option) during a mechanical problem you're still getting a manslaughter charge. Manslaughter or murder, you're certainly losing your drivers license and possibly whether anyone died or not the reckless driving and failure to maintain control of your vehicle charges would likely get you a suspended license for a while.
Are you telling us ticketfly is getting axed?
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Ha, I was just playing devil's advocate.
I have no horse in this race (I am not able to attend Freefest and didn't even try for tickets) and am merely here for the entertainment value.
Truth-be-told, I've quite enjoyed ticketfly thus far. I live in DC and work in Columbia, so the newfound ability I have to drive the 2 minutes to Merriweather during lunch and get tickets to 930 club shows sans ticket surcharges is great and beats the crap out of making my way to the club after work for no other reason than to pick up tickets.
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Sorry for bringing up an old thread but really surprises me here is that people still care about Phish. One-hit wonders usually fade away to obscurity, you know?
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Sorry for bringing up an old thread but really surprises me here is that people still care about Phish. One-hit wonders usually fade away to obscurity, you know?
Phish had a hit??
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Does anyone have problems with TicketFly's website? Over the last month or so it kills my Xserver every time I access it via Firefox/Linux. It works fine on my other platforms and browsers. TicketFly is the only site that does this and it's very consistent about it. Flash issue maybe?
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I thought that there were several recent debacles with TM. Such as with Bruce Springsteen:
http://www.musicnewsnet.com/2010/02/ticketmaster-agrees-to-ftc-settlement-over-springsteen-ticket-disaster.html
They all have issues, and I thought a few years back TM crashed a Phish concert around here.
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Hey There-
Thanks for the feedback. Any more details you can give me would be great, and I can pass it along to our engineers. Is this happening when you try to hit the home page? Or a specific ticket link?
And is it only in Firefox/ Linux? Have you tried any other browsers?
If you have the time, feel free to DM me any specific errors you're getting.
Thanks so much!
-Amy
Does anyone have problems with TicketFly's website? Over the last month or so it kills my Xserver every time I access it via Firefox/Linux. It works fine on my other platforms and browsers. TicketFly is the only site that does this and it's very consistent about it. Flash issue maybe?
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Does anyone have problems with TicketFly's website? Over the last month or so it kills my Xserver every time I access it via Firefox/Linux. It works fine on my other platforms and browsers. TicketFly is the only site that does this and it's very consistent about it. Flash issue maybe?
Actually, I take that back. It's TIcketAlternative that crashes - not TicketFly. Sorry about that. :(
TicketFly rules!!!
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Sorry for bringing up an old thread but really surprises me here is that people still care about Phish. One-hit wonders usually fade away to obscurity, you know?
if you don't like a band . . . fine. but who really gives a fuck what you think? (meaning keep it to yourself). obviously, they have the talent to last as long as they have and sell out a majority of their shows, and do great with side projects, have websites, makes lots of money, have legions of fans, play music very well. what have you done that's so important?
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Ha! Thanks for following up!
-Amy
Does anyone have problems with TicketFly's website? Over the last month or so it kills my Xserver every time I access it via Firefox/Linux. It works fine on my other platforms and browsers. TicketFly is the only site that does this and it's very consistent about it. Flash issue maybe?
Actually, I take that back. It's TIcketAlternative that crashes - not TicketFly. Sorry about that. :(
TicketFly rules!!!
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I recently joined the forum group, noticed this thread, and figured I'd put in my $0.02, howver belatedly. I'll keep it clean.
On whatever day in July it was, I attempted to get Virgin Mobilefest tickets. I got onto the site before 10:00 a.m. and refreshed the screen every few minutes until it was after 10 and the reservation process was open. I entered the security word, only to be told that it was a mismatch and that I had to request a new one. This happened 4 or 5 times. I can believe that I entered the word incorrectly maybe once, but I do not believe that I entered the word incorrectly 4 or 5 times. After being told 4 or 5 times that the security word was wrong, and waiting a few minutes each time for a new one (a new one was not automatically generated), I was told that I had been timed out and to close the window. The tab? The browser? Maybe reboot the PC? Who knows. Anyway, I closed the tab, opened a new tab, and tried again. The system immediately accepted the security word and told me that all the free tickets were gone. That was at 10:17 a.m. Just for the heck of it, I got onto the site again 10-15 minutes later, and the same thing happened. No tickets left, I was told.
The following week, I read on the WaPo blog that there were technical problems and that thousands of tickets, maybe the majority of them (I don't remember exactly) were given away between 11 and 11:15. This was about 45 minutes after I was first told by Ticketfly software that they were all gone.
I fully realized going in that there would be more requests for tickets than there were tickets to be given away, and I fully realized that there was no guarantee that I would be one of the lucky few. After being told not once but twice that all the tickets were gone, I accepted the fact that I was not among the lucky few. What infuriates me is that what I was told by Ticketfly was flat-out FALSE. It was obvious that the demand would be high - WaPo reported beforehand that last year, 35,000 tickets were given away in 1/2 hour. Ticketfly can not say that they did not know there would be a great demand, only that they were not prepared for what they knew would happen. Also, if there are system problems, satisfactory software would tell the user something like "We are experiencing system problem; please try again later". Satisfactory software would not reject valid security word entries, nor would it say that all the tickets were gone when that was not true. Even minimally satisfactory software would not LIE.
If the 9:30 club chooses to use garbageware from a garbage company to conduct its business, that is a choice it is free to make, and it seems to be the choice that the 9:30 club has made. If I choose not to give my money to ticketfly, and if I choose not to put my credit card information into software from ticketfly because I know that ticketfly software is lying garbageware, those are choice which I am free to make. I will continue to go to the 9:30 club for shows as long as I can buy tickets at the club, because it it a great venue and has great bands. But I will never trust ticketfly with my credit card information. The fact that the 9:30 chooses to use garbageware to conduct business leaves a really sour taste in my mouth when it comes to the owners and management of the club, and I am unlikely to be particularly sympathetic to them in other areas, such as the issue of the Fillmore in Silver Spring. On the one hand, it looks like what is going on is wrong, but on the other hand, it seems to just be a case of Mr. Ticketfly being hard-nosed about conducting business. That is his right, but he'll get little sympathy from me.
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sorry to tell you this kid, but most on here think seth (the owner) is a god and can do no wrong. if he told them to buy tickets from a troll under the 14th street bridge using paypal only . . . they'd already be in line. so in other words . . . you're preaching to the choir here. sorry. but hey, i found what you had to say to be interesting and actually probably spot on.
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It was not my intention to pick on Seth - not that he's a god, but he has run a great operation for a long time (and I've only been going to the new club for about 18 months, and I've been a lot fewer times than I went to the old one at 9:30 F Street). As a Montgomery County resident and taxpayer, I think the lack of tranparency in the whole Silver Spring/Live Nation deal stinks, and it should have been open to others, including Seth, to submit proposals, and may the best proposal win. It is tickeyfly that I think is an abomination, based on my limited experience, and I'm not sure why an apparently capable and intelligent business owner would use it. Unfortunately, that fact colors my perception of a club owner who would use it. In fact, as long as PayPal exists, I am not sure why any club owner would subject their customers to online ticket taxes and markups.
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Hey Chris! Oh no, an abomination! That's rough. But we do appreciate your feedback. I'm not sure if you were following us that day on the forum, or on Twitter or Facebook, but we were steadily communicating the issues with our system throughout the process. We are 100% aware that this was not just an issue of ticket availability but that our system was a serious bummer. And we have worked hard to fix those bummers.
I am glad to hear that you will still go to the 9:30 Club, as they are a fantastic venue and it would be a shame to miss out on it because of any issues you've encountered with Ticketfly!
Send me a DM with your email address and I have a couple of FreeFest tix for you. Don't worry, we DON'T need your credit card unless you want to make a donation. ;-)
Either way the tix are yours, as long as you get back to me before 6pm EST on Weds 9/14.
Thanks!
-Amy
It was not my intention to pick on Seth - not that he's a god, but he has run a great operation for a long time (and I've only been going to the new club for about 18 months, and I've been a lot fewer times than I went to the old one at 9:30 F Street). As a Montgomery County resident and taxpayer, I think the lack of tranparency in the whole Silver Spring/Live Nation deal stinks, and it should have been open to others, including Seth, to submit proposals, and may the best proposal win. It is tickeyfly that I think is an abomination, based on my limited experience, and I'm not sure why an apparently capable and intelligent business owner would use it. Unfortunately, that fact colors my perception of a club owner who would use it. In fact, as long as PayPal exists, I am not sure why any club owner would subject their customers to online ticket taxes and markups.
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sorry to tell you this kid, but most on here think seth (the owner) is a god and can do no wrong.
i sincerely hope you really believe this. much entertainment will ensue.
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Sorry for bringing up an old thread but really surprises me here is that people still care about Phish. One-hit wonders usually fade away to obscurity, you know?
Phish had a hit??
:D
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you know . . . i don't why i grew so hostile about your phish comment from before. i've kinda fallen out of them after so long being one of their troopers. i do that with bands. dinosaur jr. is my largest casuality. i actually originally thought you were a old "booted" member inserting themselves back within the forum, one in particular i was hoping for. i know 'ole richmond can't hold him in forever. so think what and say what you want here; i know do. sorry i attacked you, and i hope you don't hold against me too long. but beware how far you push the boundaries of mental entertainment with the bigwigs. they sometimes can be lost within the humour. how seth hasn't booted me by now is amazing. but i love the ole softy, so that's different.
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TFlyAmy -
Trying to send a personal message via this forum has proven to be about as much fun as what I described above. I sent a message to customersupport@ticketfly.com with a subject along the lines of "Attn: TFlyAmy". Hopefully, you can get at it.
ChrisO
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Trying to send a personal message via this forum has proven to be about as much fun as what I described above.
you couldn't figure out how to send a personal message? seriously? i'm starting to suspect that the reason you didn't get tickets during the onsale/freesale had little to do with the website...
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Sweetcell -
Your suspicion is understandable, but wrong. I won't bore you with all the details except to say that 1) a verification word should be something that a person of average vision can read, and 2) if an alternative is to listen to the verification word (which causes another instance of the browser to open up), the url should not be to busy to respond 100% of the time.
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Interesting. I don't have to enter a captcha when I send PMs.
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I do not claim to know what the difference between your user account and mine might be, but I was prompted for a "verification word". The image presented was similar to one of those images used to test color-blindness, except it appeared to be designed to ensure failure on the part of the user. If I were blind, I could understand. However, I am not blind. The ticketfly "security words" that kept getting rejected (presumably due to system problems) were perfectly easy to read.
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This ChrisO guy is insufferable.
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i find him mildly entertaining, although i do find it confusing that he got free tickets by bitching and insulting :)
chrisO: i was implying that because it is easy to send a personal message (really, it is) and you had trouble with that; it's no wonder you couldn't figure out the ticket ordering process on TF.
t'was joke, which is now less funny 'cause i had to explain it. *sigh*.
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Now ChrisO is sending me PMs. Dude is boarding hard.
"« Sent to: reggie on: Today at 01:09:39 PM »
Insufferable - yeh, that's me all right. You must have a PhD or something.
By the way, I'm sending this only as a test (and, of course, to be insufferable). I am not being prompted for a verification word to send this. Apparently, there is an account setting that TFlyAmy has turned on. If one does not want PMs, I guess that's a good way to do it."
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Hah! I was offered free tix to for complaining about the process. What is wrong with telling people when a system is broke. Trust me - I plan on making my voice heard when it comes to the MTA. At least ticketfly listens and does something, Im pretty sure the MTA will just say 'f--- you all and give us more money'! :(
i find him mildly entertaining, although i do find it confusing that he got free tickets by bitching and insulting :)
chrisO: i was implying that because it is easy to send a personal message (really, it is) and you had trouble with that; it's no wonder you couldn't figure out the ticket ordering process on TF.
t'was joke, which is now less funny 'cause i had to explain it. *sigh*.
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Apparently, there is an account setting that TFlyAmy has turned on. If one does not want PMs, I guess that's a good way to do it."
It's probably because she's tired of all my advances...
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To be fair to ChrisO, the forum is setup that for any user who has less than 5 posts, they are required to enter a code in order to send a PM. Now I can't speak to the ease of that process....
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kosmo vinyl - many thanks for saying something useful. At this point, many thanks for being civil. I trust you can see the downside of the policy - Amy asked for a PM, I didn't ask for tickets or anything else.
xneverwherex - you got that right.
sweetcell - what you said was obvious, and I do not know why you thought it needed explaining. Relax, I got it.
reggie - take your meds.
EOM
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to be fair it's setup that way to prevent spambots from sending out PMs....
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Hey hey hey calm down in here before I get all Mr Belding on you guys.
ChrisO- I got your messages and I sent the info over so be sure to give us a call!
Vansmack- You lie! I haven't gotten one advance yet on this board! Although once I got one on the Phish board. I declined.
Glad everything is worked out. OOh ooh what can we hassle somebody about NEXT?!
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How come MonkeyPants wasn't offered tickets? ;D
I watched a bit of that PT Phish brutality. The threads over there made this one look like a lovefest.
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I pulled front row tickets for The National today and was not able to checkout. Every time I hit continue, nothing would happen. I even tried on other browsers (IE and FF) and the same problem. Any help, ticketfly?
http://imageshack.us/a/img89/2453/thenational.jpg
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Probably want to hit Ticketfly up on email or twitter, don't think they check here much anymore...
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They'll probably just say "oh man, so sorry... wish we could help but...". I had tickets for Fall Out Boy (yeah, yeah) the second they went on sale last month, and their server crapped out during the credit card authorization. Unfortunately, it hung there for 2 minutes before booting me back to the homepage and saying "your order may have gone through, if you don't receive a confirmation email in the next 15 minutes, try again", like that would do me any good.
I called them up to see if maybe they had some record of my attempt, but of course... no dice, and since the concert sold out within 5 minutes, I was SOL.
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Almost 2 weeks later and I have not received a reply from numerous emails to ticketfly. I guess ticketfly's great customer service is the reason why their fees are higher than ticketmaster's...
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wow . . . should one stay away from ticketfly? i havent seen this thread in awhile, and i seem to remember that i never had a single problem with them. of course i never had a single problem with ticketmaster, in fact i love ticketmaster and am glad they exist for my concert experience outlet.
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I was thinking that ticket fly was the one that actually refunded my service charges for a cancelled show but turns out that was ticket alternative. So I have nothing to add.
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wow . . . should one stay away from ticketfly?
if you have a better alternative, yes. most of the time, there fees are 33% of incurred cost for a transaction. if they cannot provide helpful costumer support (which is something i've never had first hand experience with, but looks like others are), then they should be avoided.
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Not sure where to stick this comment
I just noticed that RNRH (and obviously DC9), and the Black Cat appear to be transitioning over to ticketfly. Bummer, the last venues with low service fees will sadly be no more.
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dang. i've been pretty happy with ticket alternative over the years.
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dang. i've been pretty happy with ticket alternative over the years.
Yep, I liked them a lot. That 5-6 dollar difference on every order adds up.
Oh well. Looks like DC9/RNRH shows starting in November are on ticketfly and Black Cat shows are.. hmm.. looks like whatever they're announcing from now on is going ticketfly.
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Looks like the ticket charges is no more than what ticket alternative is currently charging
For RNR Hotel, at $15 face, the charge is $4.48 with ticketfly and $4.50 with ticket alternative (both for print at home)
For Black Cat, at $15 face, both ticketfly and ticket alternative charge $3.
The venues dictate the charges.
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Looks like the ticket charges is no more than what ticket alternative is currently charging
For RNR Hotel, at $15 face, the charge is $4.48 with ticketfly and $4.50 with ticket alternative (both for print at home)
For Black Cat, at $15 face, both ticketfly and ticket alternative charge $3.
The venues dictate the charges.
Hmm, it appears you are correct. Way to go and actually do some looking around instead of just being irritated like I was, ha.
Maybe I should focus my agitation on RNRH, as it seems they're fees have gone up quite a bit. I don't remember them being this high previously, but it's been a while since i've gotten advance tickets for a show here (the Metz show whenever that was).
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All I know is TF is super expensive and there is always a problem or hidden fee. I still dislike how you can't get back to a window to add additional shows to your order, etc. ...TA is awesome and decent fees and easy to use and they detail costs, etc. I really wanted to buy a Colin Meloy ticket - $50. There are charges, then more charges, then cost to ship in mail. I know, I know, all this is probably normal, but for me, it's cruddy b/c no one I can pay $50 or see any show at Lincoln with all the fees they are charging. I also want to see quite a few shows there - no way I can afford. And they no longer ship for free, and might even charge for will call (can't remember). Unless I get to a ticket window, I can't buy tickets right now based on the fees.
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Joe just likes correcting people!
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if ticket companies did not charge extra fees for their service, would they even be in service to serve you, or would you be forced to go back to an era when shady guys with trench coats sold you tickets? shut up about fees, or stay home. or go form a ticket company; go form any company for that matter. go do something with your life, that costs money, like a hidden fee.
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if ticket companies did not charge extra fees for their service, would they even be in service to serve you, or would you be forced to go back to an era when shady guys with trench coats sold you tickets? shut up about fees, or stay home. or go form a ticket company; go form any company for that matter. go do something with your life, that costs money, like a hidden fee.
What is bogus about fees is the following:
1) Some ticket services don't refund fees for cancelled shows.
2) The fees are annoying. Put them into the ticket price.
3) A lot of those fees are actually going back to the promoter and not to the ticket service. It is just deceptive marketing.
4) Some places charge you a fee for print at home and will mail them to you for free. How does that make sense? I always tell them to mail them to me. Only an idiot would do otherwise.
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company - "we charge fees that pay employees and keep us a company that does business."
consumer - "thats annoying."
walkonby - "fuck off consumer."
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company - "we charge fees that pay employees and keep us a company that does business."
consumer - "thats annoying."
walkonby - "fuck off consumer."
atomicfront - "I have this all figured out and anyone who doesn't do what I do is an idiot"
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damn, i forgot about that character in my story.
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company - "we charge fees that pay employees and keep us a company that does business."
consumer - "thats annoying."
walkonby - "fuck off consumer."
atomicfront - "I have this all figured out and anyone who doesn't do what I do is an idiot"
No. Why would anyone pay to print at home? I guess if you are homeless this might make sense and for you it would be "print at kinkos".
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i do not understand print at home tickets. they are fake tickets in my book, and you look like a nerd with tape between your glasses if you have them. but i hate direct deposit checks as well, and choose real checks from my job so i can walk in my bank with my real checks and wave at the cute teller.
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wave at the cute teller.
Do they still have those? Did you use your buggy whip today too?
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yes, there are these things called banks. they exist in every town. every town in every state. every state as in our united states. and in those things called banks, there are people in them that run them and work in them and make sure the lights are on, the doors unlocked, the trash taken out, the customers spoken to when they walk in. so yes, tellers are people and they exist in reality today, and tomorrow and the day after that. so i will take my buggy whip, and turn you over my knee.
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wave at the cute teller.
Do they still have those? Did you use your buggy whip today too?
Actually they do. I lost my ATM card last year on the way to the beach. I didn't have checks or know my account number and my drivers license was torn in half but the teller was able to give me cash. She even taped my drivers license back together. Quite helpful.
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Four years later and the site still can't handle the demand. What an absolute joke. No one I know has gotten through for the Phish sale yet. Get rid of this amateur hour ticket provider.
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I really don't understand why ticket companies don't just use a queue system....you hit the page once, it puts you into the queue in the order you first hit it...keeps people from hitting reload all the time, reduces load on the server. It's not that difficult to implement either..although it does take man hours for back end architecture building, and I suppose it might not be worth it for the companies to do that for only a few events a year that are taxing on the system.
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And it would also give me a chance to post this (http://www.youtube.com/watch?v=x3XvL59l6pw) whenever tickets to a high demand show go on sale.
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Paperless/Passbook tickets, please.
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yeah... that was brutal... but I got Pavs for each night. ;D
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http://pitchfork.com/news/61528-pandora-buys-ticketfly/ (http://pitchfork.com/news/61528-pandora-buys-ticketfly/)
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$450M - wow. not bad for a startup that was creating to be the little independent alternative to TM.
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I wonder if that means TicketflyAmy struck it rich.
If so, hey gurl, hit me up
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I wonder if that means TicketflyAmy struck it rich.
If so, hey gurl, hit me up
I'm "friends" with TicketFlyAmy on Facebook and she is trying her hand at stand-up comedy these days. She recently last two rounds on this years Last Comic Standing...
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now Pandora will probably make more in fees on one ticket sold than they pay out to an artist whose songs they stream thousands of times.....
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8 years later and the site still cannot handle the traffic for Merriweather. Amateur hour
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8 years later and the site still cannot handle the traffic for Merriweather. Amateur hour
this may be part of the problem: (from the interwebs)
"Phish, we've always been under the impression that you as individuals, as a band, and as an organization were opposed to scalping. It suddenly appears you now have decided to contribute to it, support it, and encourage it, as demonstrated by the advent of Platinum Tickets, which holds back unknown quantities of tickets from fans at onsale in order to sell them at premium for higher profit, based on demand, which should be completely irrelevant, with an unnamed, mysterious portion of the proceeds going to WaterWheel - a charity which we all certainly support, and to which we donate independently and individually already.
It's rare that our whole community agrees on anything, as I'm sure you know, but based on comments I've seen on social media today, the vast majority of your fanbase is opposed to this move, and is pretty shocked and disappointed by it"
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Platinum tickets is TM and Live Nation program. Ticketfly can't handle the volume, period. I got right in, did Captcha, and then the system crashed. That should never happen.
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still pulling single pavilion tickets.
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Not quite for the "Belly up, fired, and retired" thread...
Ticketfly, as we know it, is going away next year. Total integration with EventBrite was not unexpected since EB purchased TF. Sorta sad but in another decade "TFLY" will be merely a point of trivia.
https://www.pollstar.com/article/eventbrite-music-launches-ticketfly-to-be-retired-in-2019-136667
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so, in 2019, this thread will deliver. nice.
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so, in 2019, this thread will deliver. nice.
We did it, guys!!
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How will we weild this new power?
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Remember our Ticketfly t-shirt design contest? I do!
(https://c2.staticflickr.com/2/1225/5123658310_41e41ac6fb_z.jpg)
TFlyAmy never did send me that royalty check.
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Just noticed MPP is on Ticketmaster, rather than Tfly's successor Eventbrite.
Wonder if that's prob just cuz Ebrite may not do reserved seating (or do it well enough).
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Just noticed MPP is on Ticketmaster, rather than Tfly's successor Eventbrite.
Wonder if that's prob just cuz Ebrite may not do reserved seating (or do it well enough).
Probably because Ebrite is a bigger piece of shit than TicketFly (to be honest, I loved TF).
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Ahhhhhh ticketfly amy....
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Just noticed MPP is on Ticketmaster, rather than Tfly's successor Eventbrite.
Wonder if that's prob just cuz Ebrite may not do reserved seating (or do it well enough).
Probably because Ebrite is a bigger piece of shit than TicketFly (to be honest, I loved TF).
Dude,
RIP Ticketfly as the ticket vendor for Merriweather. All hail Ticketmaster. I think? Am I reading/clicking wrong?
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Many venues switched to other vendors after the cyber breach last year, even if their contract with Ticketfly wasn't up.
I also heard ticketfly also paid $$$ to some venues so they won't leave them....I wonder which :)
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Hopefully Anthem follows. Prefer to be able to choose my seats from a map.
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Hopefully Anthem follows. Prefer to be able to choose my seats from a map.
I also like that feature but its not a deal-breaker for me. I did notice that during the Bryan Ferry sale, the Anthem's official seating chart with seat numbers does not reflect what was available in the sale (i.e. CENTER FRONT FLOOR TICKETS, Row ___, seats 141 and 142 when the map shows CENTER FRONT FLOOR seats going from 100-124). Problematic.
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Hopefully Anthem follows. Prefer to be able to choose my seats from a map.
You can't choose your seat for every TM event.
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Like where are these seats:
(https://i.imgur.com/sxzFAK4.png)
on this official seating chart?
(https://i.imgur.com/6gACAq2.png)
And others I pulled were in the 140s. I like to know where my seats are before hitting Confirm Purchase.
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All I know is the floor seating varies depending on seated show...
For example for wrestling there was the ring in middle and seats all around the ring but I don’t think IMP provides a seating chart for every seated show as they could all be different ...Not sure if general chart provided would be helpful figuring out seat location for specific shows
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I can say that Center front means just that...and row e is fifth row (ie, “aa” is behind z)....but having seats in the 140s seems high unless they changed numbering system which I would support so that left 109 and center front 109 and right 109 don’t get people confused and sitting in wrong place if they try to sit themselves but I don’t know and this is all speculation
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The "re-number from left to right across the entire row instead of just section" idea might have some legs.
Here's the other two I bought:
(https://i.imgur.com/azTycXW.png)
And here's a smattering of best available I could get it to spit out:
(https://i.imgur.com/q50brET.png)
Looks like maybe all the way to the left starts at 100 and center starts around 118 and runs to around 140ish where right starts and runs to around 158?
That's fine, but a new seating chart would probably be in order if this is how they're going to do it now.
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Yup new seating chart needed if there has been a change.
I can say this would be a new change...
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You can't choose your seat for every TM event.
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