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=> GENERAL DISCUSSION => Topic started by: Driveway on October 18, 2006, 10:46:00 am

Title: $4 Willcall fee???
Post by: Driveway on October 18, 2006, 10:46:00 am
So I just bought my BK ticket for tonite.  The ticket is $20, and I paid a total of $28.75.  When did this $4 willcall fee start?  I almost think tickets.com is worse than ticketmaster now...  I guess I won't be supporting the bar tenders this evening, or even the club for that matter.
Title: Re: $4 Willcall fee???
Post by: helicon1 on October 18, 2006, 11:02:00 am
Quote
Originally posted by DriveWay:
   I guess I won't be supporting the bar tenders this evening, or even the club for that matter.
Your statement confuses me. You shouldn't be going to the show out of principal if you don't plan on supporting the club. Please explain.
Title: Re: $4 Willcall fee???
Post by: Driveway on October 18, 2006, 11:07:00 am
by the club I mean the bars and stuff like that.  I'm a music lover so I guess I'll cave whenever someone I really want to see comes to town.  I don't understand the $4 dollar willcall fee though.  That's crazy.
Title: Re: $4 Willcall fee???
Post by: Charlie Nakatestes, Japanese Golfer on October 18, 2006, 11:14:00 am
Don't sweat it. The 9:30 Club pays the person at the will call window $100 per hour, so your fee is simply going to their paycheck.
Title: Re: $4 Willcall fee???
Post by: Shadrach on October 18, 2006, 01:00:00 pm
Quote
Originally posted by DriveWay:
  So I just bought my BK ticket for tonite.  The ticket is $20, and I paid a total of $28.75.  When did this $4 willcall fee start?  I almost think tickets.com is worse than ticketmaster now...  I guess I won't be supporting the bar tenders this evening, or even the club for that matter.
Well you could have saved all your additional fees if you would have just waited and paid at the door, but you paid for the "convenience" of having your tickets printed and waiting for you at will-call. How does this in any way have anything to do with the bartenders? Take whatever you do for a living and ask yourself how you would feel if people were "unsupportive" to you based on something that had absolutely nothing to do with you. That's just a spiteful, nasty thing to say/do with no legit reson.
Title: Re: $4 Willcall fee???
Post by: edbert on October 18, 2006, 01:14:00 pm
You're lucky you didn't have to pay the $2/ticket "floor use fee"
Title: Re: $4 Willcall fee???
Post by: km on October 18, 2006, 01:36:00 pm
can anyone tell me what the most economical way to get a ticket is?  cash at the window?  I can kinda sorta understand the will call convenience fee, but have been flabbergasted when I've credit carded a ticket AT THE CLUB and still get some kind of just-be-thankful-we-let-you-live-to-see-another-day charge.
Title: Re: $4 Willcall fee???
Post by: xcanuck on October 18, 2006, 01:56:00 pm
Quote
Originally posted by km:
  can anyone tell me what the most economical way to get a ticket is?  cash at the window?  I can kinda sorta understand the will call convenience fee, but have been flabbergasted when I've credit carded a ticket AT THE CLUB and still get some kind of just-be-thankful-we-let-you-live-to-see-another-day charge.
Buying tix at the club is definitely the most economical way to go, if not the most convenient.
 
 When paying by credit card at the club, I've only ever had to pay a $1 s/c. That sounds more than fair enough.
Title: Re: $4 Willcall fee???
Post by: Charlie Nakatestes, Japanese Golfer on October 18, 2006, 02:21:00 pm
Some places charge nothing. Is that more than more than fair enough?
 
 If you went to Giant and paid for your groceries would you be ok with them tacking on a $1 service fee?
 
   
Quote
Originally posted by xcanuck:
   
Quote
Originally posted by km:
  can anyone tell me what the most economical way to get a ticket is?  cash at the window?  I can kinda sorta understand the will call convenience fee, but have been flabbergasted when I've credit carded a ticket AT THE CLUB and still get some kind of just-be-thankful-we-let-you-live-to-see-another-day charge.
Buying tix at the club is definitely the most economical way to go, if not the most convenient.
 
 When paying by credit card at the club, I've only ever had to pay a $1 s/c. That sounds more than fair enough. [/b]
Title: Re: $4 Willcall fee???
Post by: Bombay Chutney on October 18, 2006, 02:56:00 pm
Is there a service charge if you buy tickets at the door the night of the show?  Or is it just if you buy them for a show in advance?
Title: Re: $4 Willcall fee???
Post by: xcanuck on October 18, 2006, 03:00:00 pm
Quote
Originally posted by Weird Little Self Loathing Man:
  Some places charge nothing. Is that more than more than fair enough?
 
 If you went to Giant and paid for your groceries would you be ok with them tacking on a $1 service fee?
 
You ARE an argumentative little $#$!!@#, aren't you?  :)
 
 You pay a $1 s/c to purchase tix in advance. You don't pay any s/c if you buy the tickets the day of the show. I assume that the $1 s/c is because, before the day of the show, they are tied into the tickets.com system and probably have to pay tickets.com some fee.
 
 To go with your analogy, I would not want to go to Giant and pay a $1 s/c for my groceries that I bought right then and there. However, I would be happy to pay a s/c for some  kind of service, such as pre-ordering my groceries.
Title: Re: $4 Willcall fee???
Post by: Charlie Nakatestes, Japanese Golfer on October 18, 2006, 03:07:00 pm
Someone please correct me if I'm wrong, but isn't there a $1 service charge if you buy them at the window prior to the show? I don't think I've done this, but i for some reason i thought it was true.
 
 
Quote
Originally posted by xcanuck:
   
Quote
Originally posted by Weird Little Self Loathing Man:
  Some places charge nothing. Is that more than more than fair enough?
 
 If you went to Giant and paid for your groceries would you be ok with them tacking on a $1 service fee?
 
You ARE an argumentative little $#$!!@#, aren't you?   :)  
 
 You pay a $1 s/c to purchase tix in advance. You don't pay any s/c if you buy the tickets the day of the show. I assume that the $1 s/c is because, before the day of the show, they are tied into the tickets.com system and probably have to pay tickets.com some fee.
 
 To go with your analogy, I would not want to go to Giant and pay a $1 s/c for my groceries that I bought right then and there. However, I would be happy to pay a s/c for some  kind of service, such as pre-ordering my groceries. [/b]
Title: Re: $4 Willcall fee???
Post by: kcjones119 on October 18, 2006, 03:11:00 pm
You're wrong, consider yourself corrected.
Title: Re: $4 Willcall fee???
Post by: kosmo vinyl on October 18, 2006, 03:28:00 pm
The service charge is there in part because the club  has to pay someone to man the boxoffice when it's not open for shows.    Notice that tickets are only available when the Black Cat is open.  Iota, Velvet Lounge, DC9 do not sell advanced tickets.  The Birchmere charges a surcharge even the day of the show.
Title: Re: $4 Willcall fee???
Post by: Charlie Nakatestes, Japanese Golfer on October 18, 2006, 03:39:00 pm
Just as I said, when you are paying the person at the box office $100/hour, you need to have a hefty per ticket service charge.
 
 
Quote
Originally posted by kosmo vinyl:
  The service charge is there in part because the club  has to pay someone to man the boxoffice when it's not open for shows.    Notice that tickets are only available when the Black Cat is open.  Iota, Velvet Lounge, DC9 do not sell advanced tickets.  The Birchmere charges a surcharge even the day of the show.
Title: Re: $4 Willcall fee???
Post by: Shadrach on October 18, 2006, 04:13:00 pm
Not that this hasn't been covered a thousand times, but here's the deal:
 
 Purchasing tickets from Tickets.com, either online or over the telephone requires a service charge and handling fee. These charges are the same whether you have the tickets shipped or set them up for will-call.
 
 When purchasing tickets in advance from the 9:30 box office there is a $1.00 per ticket service charge.
 
 When purchasing tickets from the 9:30 box office the night of the show there is no service.
 
 Hope that makes it all clear.
Title: Re: $4 Willcall fee???
Post by: Charlie Nakatestes, Japanese Golfer on October 18, 2006, 04:28:00 pm
So why does the Birchmere charge $3.50 service charge at the door, even on nights of show? Is it the good food?
 
 
 
Quote
Originally posted by Shadrach:
  Not that this hasn't been covered a thousand times, but here's the deal:
 
 Purchasing tickets from Tickets.com, either online or over the telephone requires a service charge and handling fee. These charges are the same whether you have the tickets shipped or set them up for will-call.
 
 When purchasing tickets in advance from the 9:30 box office there is a $1.00 per ticket service charge.
 
 When purchasing tickets from the 9:30 box office the night of the show there is no service.
 
 Hope that makes it all clear.
Title: Re: $4 Willcall fee???
Post by: Vas Deferens on October 18, 2006, 04:33:00 pm
It's food surcharge  :)
 
 
Quote
Originally posted by Weird Little Self Loathing Man:
 [QB] So why does the Birchmere charge $3.50 service charge at the door, even on nights of show? Is it the good food?
Title: Re: $4 Willcall fee???
Post by: Driveway on October 18, 2006, 04:44:00 pm
Man, I need to get a job at the 9:30 Box office.  $100 an hour sure beats the hell out of working in radio continuity!
Title: Re: $4 Willcall fee???
Post by: eltee on October 19, 2006, 04:49:00 pm
I just wish the will call fee for parking could be negotiated or done away with. Parking plus $2 service fee, plus a $4 will call fee. Unless you are actually planning to pick up the parking ticket at the will call window and park; or pick up for a future show, it's a fee that should be waived.
Title: Re: $4 Willcall fee???
Post by: bikerchickdc on October 19, 2006, 05:57:00 pm
Quote
Originally posted by El Tee:
  I just wish the will call fee for parking could be negotiated or done away with. Parking plus $2 service fee, plus a $4 will call fee. Unless you are actually planning to pick up the parking ticket at the will call window and park; or pick up for a future show, it's a fee that should be waived.
If I understand it correctly, the 930 itself has little if anything to do with the fees. It's tickets.com assessing the fees. So while it's all fine and good to complain here, you really should be directing your complaints to tickets.com. Complaining to the 930 is kind of a moot point--- they don't set the fees, they don't get the money. They do subscribe to the service but there's so few companies doing this kind of business; who to switch to?
 
 I don't know who's worse, ticketmaster or tickets.com; in fact, the only reasonably priced ticket service I've done business with recently is ticketweb.com (total $3 per ticket with no additional order charge). The drawback to them is it's online ordering only (no walk-ups) and will-call only; no mailed tickets. I shudder to think about a sold-out show with every single person going to will-call.
Title: Re: $4 Willcall fee???
Post by: Charlie Nakatestes, Japanese Golfer on October 19, 2006, 06:06:00 pm
The 9:30 doesn't get some sort of a cut of the tickets.com fees? I find that hard to believe.
Title: Re: $4 Willcall fee???
Post by: eltee on October 23, 2006, 01:15:00 pm
Quote
Originally posted by bikerchickdc:
   
Quote
Originally posted by El Tee:
  I just wish the will call fee for parking could be negotiated or done away with. Parking plus $2 service fee, plus a $4 will call fee. Unless you are actually planning to pick up the parking ticket at the will call window and park; or pick up for a future show, it's a fee that should be waived.
Complaining to the 930 is kind of a moot point--- they don't set the fees, they don't get the money. They do subscribe to the service  [/b]
I understand what you are getting at and many are becoming annoyed with this topic. However, as you mention, 9:30 uses the tickets.com service, the club is where I'm headed, thus it's not a moot point to voice my concern or complaint here. Maybe I won't get anywhere complaining about fees for show tickets, because as you say, who to change to?
 I was just suggesting that the fees for parking be negotiated or done away with since there is already a processing fee of a little over $3, why a will call fee of $4?
Title: Re: $4 Willcall fee???
Post by: Shadrach on October 23, 2006, 01:36:00 pm
Quote
Originally posted by El Tee:
  I just wish the will call fee for parking could be negotiated or done away with. Parking plus $2 service fee, plus a $4 will call fee. Unless you are actually planning to pick up the parking ticket at the will call window and park; or pick up for a future show, it's a fee that should be waived.
There is no service charge at all when buying advanced parking tickets form the box office.