Author Topic: FREEFEST 2011  (Read 150938 times)

MonkeyPants

  • Member
  • Posts: 766
Re: FREEFEST 2011
« Reply #345 on: July 14, 2011, 03:24:07 pm »
Oh yes! We were testing continuously. I was able to grab tickets each time I went in, as a regular customer. Sometimes things just don't work on computers when we need them to?

Ms. Amy: I'm not a techie but I never have issues buying TF tickets in IE or FF in a regular sale. (regular means, plenty of tickets, non-presale, a one off that tons of people aren't vying for...) Wasn't the source / ticket link slightly different? And did the staff at your office try the passwords through said link w/o employee profile / account signed on? (*asking in a non-mean-confrontational-curious-only way)


Wow I really hope that was not a serious response!

That's just the way she answers questions. Snarky or silly and unhelpful 98% of the time, with the theme being "sometimes that's just the way it goes!"
PANTS

hutch

  • Guest
Re: FREEFEST 2011
« Reply #346 on: July 14, 2011, 03:44:18 pm »
 ;)

« Last Edit: July 14, 2011, 05:57:16 pm by hutch »

RatBastard

  • Member
  • Posts: 2955
    • Obscenitees
Re: FREEFEST 2011
« Reply #347 on: July 14, 2011, 04:52:58 pm »
What is the procedure to attempt to get tickets tomorrow?  (link/time/etc)
FUKIT

levimatthew

  • Member
  • Posts: 4
Re: FREEFEST 2011
« Reply #348 on: July 14, 2011, 05:06:45 pm »
just got mine with no problem. good things come to those who work at 10am for the first time in ticket buying history

jaker782

  • Member
  • Posts: 2
Re: FREEFEST 2011
« Reply #349 on: July 14, 2011, 05:47:46 pm »
Just checked a few minutes ago for the heck of it using the link posted on FB and pulled 2 free tickets.  Looks like I don't have to try in the general sale after all.  I'd give it a shot if you were shut out earlier.

hutch

  • Guest
Re: FREEFEST 2011
« Reply #350 on: July 14, 2011, 05:48:50 pm »
just got mine with no problem. good things come to those who work at 10am for the first time in ticket buying history
thanks levimatthew...


i went in and got one of the $10 donation ones (two was not an option at least for me)...


TFAmy I will herewith spare you from our duel at sundown!


 ;D

RatBastard

  • Member
  • Posts: 2955
    • Obscenitees
Re: FREEFEST 2011
« Reply #351 on: July 14, 2011, 05:51:36 pm »
NM I found it.  As usual I was being stoopid.
« Last Edit: July 14, 2011, 05:54:17 pm by RatBastard »
FUKIT

Got Haggis?

  • Member
  • Posts: 2007
Re: FREEFEST 2011
« Reply #352 on: July 14, 2011, 06:20:09 pm »
how are you guys getting tickets this late?

sweetcell

  • Member
  • Posts: 21467
  • I don't belong here.
Re: FREEFEST 2011
« Reply #353 on: July 14, 2011, 06:22:35 pm »
uhh... by going to the FB page, following the like, entering a password, and requesting tickets?

the probably released a bunch just recently - declined credit cards (for $10 donation tix) and cancelled free tix due to going over the limit.
<sig>

Justin Tonation

  • Member
  • Posts: 5145
  • Did you ever wonder?
Re: FREEFEST 2011
« Reply #354 on: July 14, 2011, 06:28:12 pm »
Nope, still shut out...
😐 🎶

sweetcell

  • Member
  • Posts: 21467
  • I don't belong here.
Re: FREEFEST 2011
« Reply #355 on: July 14, 2011, 06:45:20 pm »
well, you're a little late to this (after) party... folks got in on the second batch an hour ago.  i doubt very many were released.
<sig>

TFlyAmy

  • Member
  • Posts: 104
    • Home
Re: FREEFEST 2011
« Reply #356 on: July 14, 2011, 07:10:09 pm »
Hutch- I am glad to hear I have been spared.

Sweet Cell- I sent you an email via the support address you wrote to. I'm getting to the bottom of the Firefox issue. We, at Ticketfly, do not recommend that everyone use Internet Explorer. I will clarify that once and for all.

Everyone else- Virgin posted some info for getting tickets tomorrow. Over on their Facebook page.

http://www.facebook.com/VirginMobileLive

Let me know if you have questions!

-Amy

eltee

  • Member
  • Posts: 3809
Re: FREEFEST 2011
« Reply #357 on: July 14, 2011, 08:14:22 pm »
Sometimes things just don't work on computers when we need them to?
Yeah, every time I try to get a ticket in a heavy sale via TF.
I agree with others; while I appreciate TFAmy being polite in responses (and I hope others are in return) the response is somewhat patronizing b/c it doesn't fix a thing when the issues are consistent and for multiple users.
Sweetcell is right - we will always have complaints. Yet - some of the comments from buyers seem to contain valid issues, suggestions and even: solutions. I also appreciate TF testing things, but I wasn't the only one with issues, nor for the first time.
So if we are doing something wrong - please tell us before the sale not at 10:30, 11, etc.? 

If it were 2001 and I was using dial up, maybe -- but the response just doesn't fly, Amy. No pun! (sorry if I sound snarky...I'm not really mad. Just...the comment just seemed a bit...? It carried no responsibility when it clearly was not an isolated case.)
It's all good - I won't be going. (or trying for tickets tomorrow and no I'm not pouting.) Just letting go of it since this occurs show after show, year after year. Thanks for bringing the show tho, 930/MPP/Seth, bands and Virgin people. Have fun, everyone!
« Last Edit: July 14, 2011, 08:20:04 pm by Nomeimporta »

StoneTheCrow

  • Member
  • Posts: 2297
Re: FREEFEST 2011
« Reply #358 on: July 14, 2011, 09:57:17 pm »
Ugh.  Missed round two.

grax

  • Member
  • Posts: 5
Re: FREEFEST 2011
« Reply #359 on: July 14, 2011, 10:15:37 pm »
Hutch- I am glad to hear I have been spared.

Sweet Cell- I sent you an email via the support address you wrote to. I'm getting to the bottom of the Firefox issue. We, at Ticketfly, do not recommend that everyone use Internet Explorer. I will clarify that once and for all.

Everyone else- Virgin posted some info for getting tickets tomorrow. Over on their Facebook page.

http://www.facebook.com/VirginMobileLive

Let me know if you have questions!

-Amy

I got a question for you - why is it that when I follow your link, it pulls up the page and says "OH DEAR!  There was a error while trying to load the page."

It looks like some folks have gotten tix in the past hour or so.

Tomorrow's gonna be like last year's fiasco all over again.