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=> FAQ => Topic started by: gfxzone213 on September 20, 2003, 07:58:00 am

Title: Picking Up Tickets
Post by: gfxzone213 on September 20, 2003, 07:58:00 am

After I ordered my tickets (for the Oct. 2 Grandaddy show, if that's relevant), I got this message:
 You must bring your confirmation e-mail receipt, picture ID, and credit card used to purchase the tickets online. Without your picture ID and either the e-mail receipt or credit card used to purchase the tickets, you may be denied entry to the event and no refund will be issued.  
 
 I have two problems: One, my ID doesn't match the credit card because I used my mom's credit card. Is this okay? We do have the same last name.
 Two, I mysteriously lost my email receipt, but I did happen to save the confirmation screen that came up after I clicked order. It has the order number, the artist, the price, the number of tix, the type of tix. Will this suffice?
 
 Any help would be greatly appreciated.

Title: Re: Picking Up Tickets
Post by: eddie on September 20, 2003, 02:38:00 pm

It won't be a problem as long as the name and address on your id matches the ones on the ticket and as long as the screen has the confirmation number on it.