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=> FAQ => Topic started by: hannnah on June 25, 2009, 12:40:25 pm

Title: more great ticketmaster customer service :(
Post by: hannnah on June 25, 2009, 12:40:25 pm

I followed their "standard procedure" this morning by filling out the form for accessible seating and waiting for someone to call me back - usually not an issue.  They did, finally, call me back - at 12:09, to tell me that the presale was now sold out and I could try my luck on Saturday.  The best they could do when I called was say "we're really sorry."

Feh.

Title: Re: more great ticketmaster customer service
Post by: kosmo vinyl on June 25, 2009, 12:45:48 pm

I'm moving this to the FAQ forum as they can probably assist you better on this issue.

Title: Re: more great ticketmaster customer service
Post by: hannnah on June 25, 2009, 01:52:35 pm

So, am I screwed here, or can I be added to the (apparently) growing list of stuff Ticketmaster needs to fix from this morning's presale?

Title: Re: more great ticketmaster customer service :(
Post by: hannnah on June 26, 2009, 01:11:39 pm

If there was indeed a list of stuff, thanks to whoever got me added - Ticketmaster customer service just called back, and I now have 2 tickets.