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=> GENERAL DISCUSSION => Topic started by: nkotb on May 26, 2004, 04:30:00 pm

Title: Tickets.com Shipping Charges
Post by: nkotb on May 26, 2004, 04:30:00 pm
Does anyone else think this is a little shady?  I mean, you pay $3.25 (in addition to the service charges) whether you have the tickets mailed to your or held at will call?  Not that Tickets.com isn't heads above Ticketmaster, but christ, even  they add no additional charge if you leave the tickets at will call.  I've been having them mailed just so Tickets.com isn't getting my cash for free.
 
 When I bought Wilco and Ween tickets, I was charged $3.25  each to have the tickets mailed to me.  Both sets of tickets just arrived in one envelope.  Does it really cost them $3.25 to put each order in an envelope, even if it's the same freakin envelope as another order?  And if so, what does the other service charge pay for?  Am I being irrational here?
Title: Re: Tickets.com Shipping Charges
Post by: chaz on May 26, 2004, 04:44:00 pm
That's just how these people get rich.  I know it's evil but they only charge what people are willing to spend.
Title: Re: Tickets.com Shipping Charges
Post by: Bombay Chutney on May 26, 2004, 04:44:00 pm
Yeah - that's annoying. $3.25 for the convenience of standing in line at Will Call.  Nice.  I understand why they do the 2-in-one-envelope thing, but it still makes me feel like I got ripped off.  I know I technically got what I paid for (they delivered both sets of tickets), but I come away feeling like I paid twice and they delivered once.
Title: Re: Tickets.com Shipping Charges
Post by: Samantha on May 26, 2004, 04:47:00 pm
but we're willing to pay for it because we have no other choice but to buy tickets from them, or not buy tickets at all.  they know this
Title: Re: Tickets.com Shipping Charges
Post by: chaz on May 26, 2004, 04:53:00 pm
You're exactly right.  But they don't care about that.
Quote
Originally posted by Samantha:
  but we're willing to pay for it because we have no other choice but to buy tickets from them, or not buy tickets at all.  they know this
Title: Re: Tickets.com Shipping Charges
Post by: Charlie Nakatestes, Japanese Golfer on May 26, 2004, 04:57:00 pm
Uh-oh, here we go again.
 
 These ticket service fee threads are even more exciting than the sports threads. Woo hoo!
 
   :roll:
Title: Re: Tickets.com Shipping Charges
Post by: mankie on May 26, 2004, 04:59:00 pm
But you know what???....oh fuck it, I'm tired of this subject.
Title: Re: Tickets.com Shipping Charges
Post by: kosmo vinyl on May 26, 2004, 05:03:00 pm
me too, but i do find it amusing about them sending two ticket orders in the same envelope.  you'd think that as an olive branch to the customer they could come up with a shipping charge for multiple orders at the same time.
Title: Re: Tickets.com Shipping Charges
Post by: vansmack on May 26, 2004, 05:09:00 pm
Is it any worse than the $1 charge if you pick it up at the box office?    
 
 I still think that one is just as funny if, oddly, not more.
Title: Re: Tickets.com Shipping Charges
Post by: Guiny on May 26, 2004, 05:21:00 pm
Quote
Originally posted by vansmack:
  Is it any worse than the $1 charge if you pick it up at the box office?    
 
 I still think that one is just as funny if, oddly, not more.
Why? You can't get anything for a buck these days.
Title: Re: Tickets.com Shipping Charges
Post by: mankie on May 26, 2004, 05:34:00 pm
Quote
Originally posted by Rob_Gee_a.k.a _Guiny:
   
Quote
Originally posted by vansmack:
  Is it any worse than the $1 charge if you pick it up at the box office?    
 
 I still think that one is just as funny if, oddly, not more.
Why? You can't get anything for a buck these days. [/b]
10 10 220....gets you a three minute call for a buck!
Title: Re: Tickets.com Shipping Charges
Post by: vansmack on May 26, 2004, 05:36:00 pm
Quote
Originally posted by Rob_Gee_a.k.a _Guiny:
  Why? You can't get anything for a buck these days.
I'm sure you were just making a joke, but I would advertise the show for $36 instead of $35 and then charge $36 when I show up ot buy a ticket.  I can't think of one place where I can't get the ticket for the advertised price.
Title: Re: Tickets.com Shipping Charges
Post by: Bags on May 26, 2004, 06:05:00 pm
Quote
Originally posted by vansmack:
 I can't think of one place where I can't get the ticket for the advertised price.
Places without box offices like DAR Constitution Hall.  Though, like 9:30 Club, day of the show you can get tix at advertised price but then you gamble on a sellout.
Title: Re: Tickets.com Shipping Charges
Post by: sonickteam2 on May 26, 2004, 06:15:00 pm
my personal favourite is the places that charge for parking as part of the ticket price.  
 
   did i tell them i was going to be driving?  and why should everyone in my car pay for parking?
 
    fishy fishy
Title: Re: Tickets.com Shipping Charges
Post by: kosmo vinyl on May 26, 2004, 10:52:00 pm
Quote
Originally posted by vansmack:
   
Quote
Originally posted by Rob_Gee_a.k.a _Guiny:
  Why? You can't get anything for a buck these days.
I'm sure you were just making a joke, but I would advertise the show for $36 instead of $35 and then charge $36 when I show up ot buy a ticket.  I can't think of one place where I can't get the ticket for the advertised price. [/b]
i went to merriweather to see roxy music a couple summers back, when it was a clear crap venue, and bought my ticket the night of the show hoping to save a buck or two.  and much to my suprise i still got clobbered with service charges even at the box office.  of course this standard operating procedure for clear channel sheds.  they have to pay down that debt somehow.
Title: Re: Tickets.com Shipping Charges
Post by: Seth Hurwitz on May 27, 2004, 06:18:00 am
there will be no more service charges when buying a ticket at the door at Merriweather
 
 I always thought that one was wrong
Title: Re: Tickets.com Shipping Charges
Post by: Guiny on May 27, 2004, 09:04:00 am
Quote
Originally posted by sonickteam2:
  my personal favourite is the places that charge for parking as part of the ticket price.  
 
   did i tell them i was going to be driving?  and why should everyone in my car pay for parking?
 
    fishy fishy
Like Merrieweather where its just as easy to park at the mall?
Title: Re: Tickets.com Shipping Charges
Post by: nkotb on May 27, 2004, 09:24:00 am
I'll make this brief so I don't bore Rhett to death.  Here is the response from Tickets.com:
 
 "Convenience and Processing Fees are standard for nearly every on-line ticket purchase and are approved by each of the venues that we provide ticketing services for. Convenience fees are charged for the convenience of our service, saving the customer the time, trip and trouble of purchasing tickets in person at the box office. The processing fee is charged per order, for every order to cover the expense of processing the order. The only methods of delivery we charge extra for is Federal Express or Certified Mail, and even when those methods of delivery are chosen by a customer, the customer still pays the processing fee. These fees cover such costs as hardware, software, networks, ticket stock, envelopes, postage and labor, and are clearly displayed during the on-line purchase process."
Title: Re: Tickets.com Shipping Charges
Post by: Seth Hurwitz on May 27, 2004, 02:36:00 pm
Quote
Originally posted by Rob_Gee_a.k.a _Guiny:
   
Quote
Originally posted by sonickteam2:
  my personal favourite is the places that charge for parking as part of the ticket price.  
 
   did i tell them i was going to be driving?  and why should everyone in my car pay for parking?
 
    fishy fishy
Like Merrieweather where its just as easy to park at the mall? [/b]
the parking is included if you want to use it
 
 it is figured, per person, on people going as a group - as opposed to $8+ per car like a sporting event
 
 it's kind of like a happy meal where you don't end up playing with the toy