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=> GENERAL DISCUSSION => Topic started by: smittydc on February 10, 2004, 04:53:00 pm

Title: Absurd Service Fees
Post by: smittydc on February 10, 2004, 04:53:00 pm
2 tickets to Ziggy: $30
 tickets.com "service" fee: $11.00
 9:30 club service fee for will call: $3.25
 
 What a load of garbage.  How do you charge these fees with a straight face? I understand the need to recoup costs, but 25% of the ticket price?  No way.  Forget it.  I'm so pissed I'm not even going to the show... or any of the 2-3 upcoming ones I was thinking about.
 
 I've been going to shows at 9:30 since the mid 80s -- it used to be a respectable establishment -- ok, maybe not, but at least it used to be an honest disrespectable establishment.  :)
Title: Re: Absurd Service Fees
Post by: markie on February 10, 2004, 04:56:00 pm
errrrrrrrr,
 
 we have this debate all the time. The low down is you can buy advance tickets from the clubs box office for only a $1 fee. (no charge on the night). If you want the convenience of not having to go to the club to buy tickets, you have to pay for it.
 
 Its not worth it for me, either.
Title: Re: Absurd Service Fees
Post by: Bags on February 10, 2004, 04:58:00 pm
I hear you.
 
 We've had this debate on this board again and again.  But it's tickets.com, not the club.  Except, perhaps, for that Will Call charge (which I've never heard of before).
 
 Alas it's the price of going to shows if you live too far away to get tickets at the club.  
 
 If you *can* get by the club, 9:30 has a particularly expansive and helpful box office policy: 12:00 - 7:00 p.m. every day, and every night there's a show they stay open until 11:00 p.m. (which is just about every night).  Service fee is only $1 per ticket.  I know, it doesn't help folks who live in Baltimore or Dunn Loring or wherever.
Title: Re: Absurd Service Fees
Post by: Bags on February 10, 2004, 05:00:00 pm
Quote
Originally posted by mark e smith:
 Its not worth it for me, either.
Ditto.  I only buy tix through a service when there's no other option at all (a la DAR or something, which occurs rarely for me).  But I'm lucky; I live in the city.
Title: Re: Absurd Service Fees
Post by: igor on February 10, 2004, 05:01:00 pm
probably could have taken you just as long to drive to get the tix at the club box office than to sign up on this message board to complain/whine about tickets.com fees.
 
 also, that show is overpriced per artists' request. that tour is $30-40 across the country.
Title: Re: Absurd Service Fees
Post by: kosmo vinyl on February 10, 2004, 05:01:00 pm
or try going to a tickets.com outlet
 http://www.tickets.com/b2b/maryland_virginia_outlets.html (http://www.tickets.com/b2b/maryland_virginia_outlets.html)
 
 i believe the fees are lower there... can any olsson's employee's or recent customers verify this?
Title: Re: Absurd Service Fees
Post by: nkotb on February 10, 2004, 05:03:00 pm
If I recall, you just save on the $3.25 for mailing/will call.  The service charge I believe is the same.
 
 
Quote
Originally posted by kosmo vinyl:
  or try going to a tickets.com outlet
  http://www.tickets.com/b2b/maryland_virginia_outlets.html (http://www.tickets.com/b2b/maryland_virginia_outlets.html)
 
 i believe the fees are lower there... can any olsson's employee's or recent customers verify this?
Title: Re: Absurd Service Fees
Post by: Bags on February 10, 2004, 05:05:00 pm
Quote
Originally posted by kosmo vinyl:
 can any olsson's employee's or recent customers verify this?
You just reminded me -- Metro Center Olsson's is out of business!  The Barnes & Noble across the street finally killed it.    <img src="http://pages.prodigy.net/rogerlori1/emoticons/sad2.gif" alt=" - " />
Title: Re: Absurd Service Fees
Post by: redsock on February 10, 2004, 05:07:00 pm
Quote
Originally posted by igor:
  probably could have taken you just as long to drive to get the tix at the club box office than to sign up on this message board to complain/whine about tickets.com fees.
 
 also, that show is overpriced per artists' request. that tour is $30-40 across the country.
The artist can request a show to be over-priced? Good call Ziggy...maybe all hte Hippies will still go, if they can afford to give up $40 of pot that week.
Title: Re: Absurd Service Fees
Post by: kosmo vinyl on February 10, 2004, 05:08:00 pm
Quote
Originally posted by nkotbie:
  If I recall, you just save on the $3.25 for mailing/will call.  The service charge I believe is the same.
 
   
Quote
Originally posted by kosmo vinyl:
  or try going to a tickets.com outlet
   http://www.tickets.com/b2b/maryland_virginia_outlets.html (http://www.tickets.com/b2b/maryland_virginia_outlets.html)  
 
 i believe the fees are lower there... can any olsson's employee's or recent customers verify this?
[/b]
which is what i thought... it saves something
Title: Re: Absurd Service Fees
Post by: ggw on February 10, 2004, 05:08:00 pm
Quote
Originally posted by redsock:
 The artist can request a show to be over-priced? Good call Ziggy...maybe all hte Hippies will still go, if they can afford to give up $40 of pot that week.
I dub thee "Rhettsock"
Title: Re: Absurd Service Fees
Post by: smittydc on February 10, 2004, 05:11:00 pm
Bags,
 
 It is 9:30 club which has chosen to use this company as an outlet for its tickets, and it reflects on them. Does 9:30 not get a cut of these service fees?  That's really hard to believe.
 
 I really can't see a company letting someone else generate 25% profits on their business just to run credit cards and mail tickets.  I suspect they get a cut.
 
 Either way, it obviously reduces ticket sales.  $60 just to get in the door is bad enough.  Jack it up to $75 with "service fees" and I will choose to take my entertainment bucks elsewhere.
Title: Re: Absurd Service Fees
Post by: Charlie Nakatestes, Japanese Golfer on February 10, 2004, 05:13:00 pm
Wow, excellent humor by both of you! I laughed out loud.
 
 
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by redsock:
 The artist can request a show to be over-priced? Good call Ziggy...maybe all hte Hippies will still go, if they can afford to give up $40 of pot that week.
I dub thee "Rhettsock" [/b]
Title: Re: Absurd Service Fees
Post by: markie on February 10, 2004, 05:13:00 pm
But you dont have to pay the convenience fee if you do not want to.
 
 Tickets.com charges the same as ticketmaster.com, but is a somewhat smaller operation.
Title: Re: Absurd Service Fees
Post by: smittydc on February 10, 2004, 05:17:00 pm
actually, I was going to go to see Michael Franti... Ziggy should be opening for him.
Title: Re: Absurd Service Fees
Post by: sonickteam2 on February 10, 2004, 05:19:00 pm
they are all evil bastards!!!
 
 thats why i bought a printing machine and bought a ticket to a show, and now i just "share" tickets with my friends and people i know.  :)
Title: Re: Absurd Service Fees
Post by: Celeste on February 10, 2004, 05:19:00 pm
Quote
Originally posted by smittyblah:
  Either way, it obviously reduces ticket sales.  $60 just to get in the door is bad enough.  Jack it up to $75 with "service fees" and I will choose to take my entertainment bucks elsewhere.
I would make the same choice as you...but I don't think it will reduce ticket sales...never underestimate the buying power of DC and NOVA professionals who want to feel like they're hip.
Title: Re: Absurd Service Fees
Post by: Bags on February 10, 2004, 05:21:00 pm
Quote
Originally posted by smittyblah:
  Bags,
 
 It is 9:30 club which has chosen to use this company as an outlet for its tickets, and it reflects on them. Does 9:30 not get a cut of these service fees?  That's really hard to believe.
 
I realize that 9:30 made the vendor choice, but there are no other options.  In fact, 9:30 went with the only competition to Ticketmaster almost as soon as they were up and running.  The one shot at getting these costs down, and alas, it didn't work.
 
 I have no idea if the club gets a cut, but I'd stake a lot that it's minimal enough that the Club would go with someone else if the service were cheaper.  It really is a user-friendly club.
Title: Re: Absurd Service Fees
Post by: Celeste on February 10, 2004, 05:22:00 pm
Quote
Originally posted by smittyblah:
  actually, I was going to go to see Michael Franti... Ziggy should be opening for him.
this is NOT meant as a slam, or anything...but why do black acts seem to charge more...like Erykah Badu, Floetry, etc...they were 40 or 50 bucks, weren't they? I guess they charge because they CAN, but, that's not being down with the people...I'm especially surprised at Michael Franti (and you're right, Ziggy SHOULD be opening for him)
Title: Re: Absurd Service Fees
Post by: Charlie Nakatestes, Japanese Golfer on February 10, 2004, 05:22:00 pm
Since when is it hip to go to a Ziggy Stardust show?
 
 
Quote
Originally posted by Celeste:
   
Quote
Originally posted by smittyblah:
  Either way, it obviously reduces ticket sales.  $60 just to get in the door is bad enough.  Jack it up to $75 with "service fees" and I will choose to take my entertainment bucks elsewhere.
I would make the same choice as you...but I don't think it will reduce ticket sales...never underestimate the buying power of DC and NOVA professionals who want to feel like they're hip. [/b]
Title: Re: Absurd Service Fees
Post by: lily1 on February 10, 2004, 05:27:00 pm
those bastards  :mad: ...well...i still have the store near my office in bethesda, thankfully.
 
 
Quote
Originally posted by Bags:
  You just reminded me -- Metro Center Olsson's is out of business!  The Barnes & Noble across the street finally killed it.     <img src="http://pages.prodigy.net/rogerlori1/emoticons/sad2.gif" alt=" - " />
Title: Re: Absurd Service Fees
Post by: chaz on February 10, 2004, 05:28:00 pm
In order to compete in the venue business 9:30 has to use one of these big ticket re-sellers.  Sad but true.  Black Cat too...they use ticket bastard I think.  Yeah the service fees suck but it's not really fair to lump all the blame on 9:30 alone.
 
 And yes...9:30 does get a cut...the face value of each ticket!  And I seriously doubt it reduces ticket sales.  If it did do you think 9:30, or any other venue or promoter would partner with one of these evil ticket agencies?
 
 Yeah all in all it sucks but I don't blame 9:30.  If anything it's the consumers' fault for going along with these crazy fees.  It is freaking evil though...oh well.  
 
 *sigh*
 
 
Quote
Originally posted by smittyblah:
  Bags,
 
 It is 9:30 club which has chosen to use this company as an outlet for its tickets, and it reflects on them. Does 9:30 not get a cut of these service fees?  That's really hard to believe.
 
 I really can't see a company letting someone else generate 25% profits on their business just to run credit cards and mail tickets.  I suspect they get a cut.
 
 Either way, it obviously reduces ticket sales.  $60 just to get in the door is bad enough.  Jack it up to $75 with "service fees" and I will choose to take my entertainment bucks elsewhere.
Title: Re: Absurd Service Fees
Post by: nkotb on February 10, 2004, 05:31:00 pm
I've got a 20% off coupon burning a hole in my wallet that's getting spent at that Olsson's this Monday.  Curse my luck for working right around the corner from a pretty good CD store.
 
 
Quote
Originally posted by lily1:
  those bastards   :mad:  ...well...i still have the store near my office in bethesda, thankfully.
Title: Re: Absurd Service Fees
Post by: Bags on February 10, 2004, 05:32:00 pm
But there aren't any options?  Yes, not going to the show isn't an option, but that isn't affecting Ticketbastard or tickets.com at all.  
 
 eerrrrgh, it is so yucky, it's true.  And it's especially awful when many of the bands you see are in the $15 range...that markup is unfathomable.
 
 
Quote
Originally posted by chaz:
 If anything it's the consumers' fault for going along with these crazy fees.  It is freaking evil though...oh well.  
 
 *sigh*
 
   
Quote
Originally posted by smittyblah:
  Bags,
 
 It is 9:30 club which has chosen to use this company as an outlet for its tickets, and it reflects on them.
[/b]
Title: Re: Absurd Service Fees
Post by: lily1 on February 10, 2004, 05:34:00 pm
you've got a point celeste...
 
 floetry and les nubians were $25 each when i went to see them and each only have an album or 2 and not wide play in the us, perhaps in europe where they are based. if it was say, starsailor, for example, 2 albums, bigger in europe, but it was only $15.
 
 it should be noted though that the more commercial acts, like the roots, outkast, erykah badu, do reach to a much bigger audience so they can command the high ticket price and expect a big turnout, if not a sellout show.
 
 
Quote
Originally posted by Celeste:
   
Quote
Originally posted by smittyblah:
  actually, I was going to go to see Michael Franti... Ziggy should be opening for him.
this is NOT meant as a slam, or anything...but why do black acts seem to charge more...like Erykah Badu, Floetry, etc...they were 40 or 50 bucks, weren't they? I guess they charge because they CAN, but, that's not being down with the people...I'm especially surprised at Michael Franti (and you're right, Ziggy SHOULD be opening for him) [/b]
Title: Re: Absurd Service Fees
Post by: brennser on February 10, 2004, 05:41:00 pm
Quote
actually, I was going to go to see Michael Franti...  
I've always liked this guy, all the way back to Disposable Heroes but $30 is too much to see an opening act for me...
Title: Re: Absurd Service Fees
Post by: kosmo vinyl on February 10, 2004, 05:45:00 pm
if the service fees are getting you down then one needs to take advantage of the occasional 9:30 club box office special offer of getting an bonus $25 gift card with the purchase of $100 gift card. Which can be used for tickets and drinks inside the club.
 
 send an email to list_serve@930.com to get this and many other special offers for tickets.
Title: Re: Absurd Service Fees
Post by: Bags on February 10, 2004, 05:48:00 pm
I get the email -- when the hell did this special show up?!?!?
Title: Re: Absurd Service Fees
Post by: Bombay Chutney on February 10, 2004, 05:48:00 pm
Quote
Originally posted by chaz:
  And I seriously doubt it reduces ticket sales.  If it did do you think 9:30, or any other venue or promoter would partner with one of these evil ticket agencies?
True, they sell more tickets with the agency than without, but I'm also sure that the high service charges the agencies charge reduces ticket sales at least a small amount.  I've skipped plenty of shows that I'd otherwise go to, simply because that $15 ticket now costs me $25.  To me that band might be worth $15, but not $25.  
 
 But they sell far more tickets by using the agency than they are losing sales because of the service charges, so it's definitely in their best interest to use them.
Title: Re: Absurd Service Fees
Post by: kosmo vinyl on February 10, 2004, 05:52:00 pm
Quote
Originally posted by Bags:
  I get the email -- when the hell did this special show up?!?!?
they were running it for volume subscribers in dec and in the last email it's mentioned at the bottom in the section on Valentine's Gift Card.  pm me if you need a copy forwarded.
Title: Re: Absurd Service Fees
Post by: nkotb on February 10, 2004, 05:53:00 pm
How regularly do these emails go out?  I used to get them, then stopped, and I sure didn't unsubscribe.  
 
 
Quote
Originally posted by kosmo vinyl:
   
Quote
Originally posted by Bags:
  I get the email -- when the hell did this special show up?!?!?
they were running it for volume subscribers in dec and in the last email it's mentioned at the bottom in the section on Valentine's Gift Card.  pm me if you need a copy forwarded. [/b]
Title: Re: Absurd Service Fees
Post by: kosmo vinyl on February 10, 2004, 05:57:00 pm
weekly now... i'm beginning to wonder if the weekly emails aren't getting caught by spam filters for some people.  luckily, the cloudmark users haven't labelled them as spam yet, so mine always land in my inbox weds evening.
Title: Re: Absurd Service Fees
Post by: nkotb on February 10, 2004, 05:58:00 pm
I checked my personal email, thinking that might be the case, but didn't see any.  I just resubscribed with my work address.  Thankfully, our spam filters allow me to get my daily fix of penis enlargements, girls who blow for cash, lingerie ads, and other necessities, while kindly blocking client emails.  
 
 
Quote
Originally posted by kosmo vinyl:
  weekly now... i'm beginning to wonder if the weekly emails aren't getting caught by spam filters for some people.  luckily, the cloudmark users haven't labelled them as spam yet, so mine always land in my inbox weds evening.
Title: Re: Absurd Service Fees
Post by: Sir HC on February 10, 2004, 06:00:00 pm
$11 = 36.7% of $30
Title: Re: Absurd Service Fees
Post by: lily1 on February 10, 2004, 06:06:00 pm
kosmo, could you send me a copy since i never seem to get the emails please?
 
 
Quote
Originally posted by kosmo vinyl:
   
Quote
Originally posted by Bags:
  I get the email -- when the hell did this special show up?!?!?
they were running it for volume subscribers in dec and in the last email it's mentioned at the bottom in the section on Valentine's Gift Card.  pm me if you need a copy forwarded. [/b]
Title: Re: Absurd Service Fees
Post by: lily1 on February 10, 2004, 06:08:00 pm
we must work for the same company! i have to go thru my deleted box to find stuff from our partners and clients that was banned by the server.
 
 
Quote
Originally posted by nkotbie:
  I checked my personal email, thinking that might be the case, but didn't see any.  I just resubscribed with my work address.  Thankfully, our spam filters allow me to get my daily fix of penis enlargements, girls who blow for cash, lingerie ads, and other necessities, while kindly blocking client emails.  
 
Title: Re: Absurd Service Fees
Post by: igor on February 11, 2004, 10:48:00 am
Quote
Originally posted by Sir HC:
  $11 = 36.7% of $30
the original post was misleading, the tickets are $30 each so that's $11 surcharge for $60. i still wouldn't pay that much for surcharge though, if there are other options.
Title: Re: Absurd Service Fees
Post by: Sieve-Fisted on February 11, 2004, 01:14:00 pm
i picked up my $100 gift card this past sunday.   it took a few minutes, so i was the a-hole holding up the line for those of you waiting for the mxpx/simple plan show.
Title: Re: Absurd Service Fees
Post by: mankie on February 11, 2004, 02:30:00 pm
Quote
Originally posted by Bags:
 
Quote
I realize that 9:30 made the vendor choice, but there are no other options.   [/b]
There are always options bags....the 930 and all the other venues that use these scam merchants can't be bothered to do anything about it though.
Title: Re: Absurd Service Fees
Post by: ggw on February 11, 2004, 02:34:00 pm
Quote
Originally posted by mankie:
 ....scam merchants....
How much do you charge for an oil change on one of those Ferraris you peddle?
Title: Re: Absurd Service Fees
Post by: Bags on February 11, 2004, 02:36:00 pm
Quote
Originally posted by mankie:
   
Quote
Originally posted by Bags:
 
Quote
I realize that 9:30 made the vendor choice, but there are no other options.   [/b]
There are always options bags....the 930 and all the other venues that use these scam merchants can't be bothered to do anything about it though. [/b]
What are the options, outside of setting up a service run by the club, which I would never do as a club owner.  9:30 tried, by going with tickets.com early on.
Title: Re: Absurd Service Fees
Post by: mankie on February 11, 2004, 02:38:00 pm
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by mankie:
 ....scam merchants....
How much do you charge for an oil change on one of those Ferraris you peddle? [/b]
Dumb-ass, they don't do "oil-changes" like on your Lexus/Benz/BMW or whatever it is.
Title: Re: Absurd Service Fees
Post by: ggw on February 11, 2004, 02:43:00 pm
Quote
Originally posted by mankie:
   
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by mankie:
 ....scam merchants....
How much do you charge for an oil change on one of those Ferraris you peddle? [/b]
Dumb-ass, they don't do "oil-changes" like on your Lexus/Benz/BMW or whatever it is. [/b]
Do tell more.......
 
 How much for the deluxe lube job?
Title: Re: Absurd Service Fees
Post by: thirsty moore on February 11, 2004, 02:43:00 pm
So, you have to buy a new car every 3000 miles?
 
 
Quote
Originally posted by mankie:
 Dumb-ass, they don't do "oil-changes" like on your Lexus/Benz/BMW or whatever it is.
Title: Re: Absurd Service Fees
Post by: thirsty moore on February 11, 2004, 02:44:00 pm
Mankie still only charges 5 quid for one of those in the bathroom.
 
 
Quote
Originally posted by ggwâ?¢:
 How much for the deluxe lube job?
Title: Re: Absurd Service Fees
Post by: nkotb on February 11, 2004, 02:50:00 pm
As always, masterful, my dear Thirsty.  Masterful.
 
 
Quote
Originally posted by thirsty moore:
  Mankie still only charges 5 quid for one of those in the bathroom.
 
   
Quote
Originally posted by ggwâ?¢:
 How much for the deluxe lube job?
[/b]
Title: Re: Absurd Service Fees
Post by: ggw on February 11, 2004, 02:52:00 pm
Quote
Originally posted by nkotbie:
  As always, masterful, my dear Thirsty.  Masterful.
 
Back-to-back, no less.
Title: Re: Absurd Service Fees
Post by: mankie on February 11, 2004, 03:01:00 pm
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by mankie:
   
Quote
Originally posted by ggwâ?¢:
     
Quote
Originally posted by mankie:
 ....scam merchants....
How much do you charge for an oil change on one of those Ferraris you peddle? [/b]
Dumb-ass, they don't do "oil-changes" like on your Lexus/Benz/BMW or whatever it is. [/b]
Do tell more.......
 
 How much for the deluxe lube job? [/b]
If you need to ask that question then you're obviously not in the Ferrari league...try BMW next door sir. Thank you, have a great day.
Title: Re: Absurd Service Fees
Post by: nkotb on February 11, 2004, 03:03:00 pm
This might be a record.  For the first time in recorded history, GGW is being knocked down for NOT being elitist enough.  Surely the first sign of the end times.
 
 
Quote
Originally posted by mankie:
  If you need to ask that question then you're obviously not in the Ferrari league...try BMW next door sir. Thank you, have a great day.
Title: Re: Absurd Service Fees
Post by: ggw on February 11, 2004, 03:03:00 pm
Quote
Originally posted by mankie:
  If you need to ask that question then you're obviously not in the Ferrari league...try BMW next door sir. Thank you, have a great day.
COP-OUT!!!!
Title: Re: Absurd Service Fees
Post by: ggw on February 11, 2004, 03:04:00 pm
Quote
Originally posted by nkotbie:
  This might be a record.  For the first time in recorded history, GGW is being knocked down for NOT being elitist enough.  Surely the first sign of the end times.
 
I feel like such a failure.
Title: Re: Absurd Service Fees
Post by: mankie on February 11, 2004, 03:07:00 pm
Quote
Originally posted by Bags:
   
Quote
Originally posted by mankie:
   
Quote
Originally posted by Bags:
 
Quote
I realize that 9:30 made the vendor choice, but there are no other options.   [/b]
There are always options bags....the 930 and all the other venues that use these scam merchants can't be bothered to do anything about it though. [/b]
What are the options, outside of setting up a service run by the club, which I would never do as a club owner.  9:30 tried, by going with tickets.com early on. [/b]
Well, for example, if all the venues got together and started their own ticket agency and completely cut the other two out, and charged a more reasonable service charge, that's just one idea.
 
 There's no eleventh commandment that says "All tickets must be purchased via ticketbastard or tickets.scam."
 
 It cracks me up how everyone jumped all over microsoft for being a "monopoly" which it isn't by the way, but are quite happily shafted by the two ticket agencies day in day out without any action being taken.
Title: Re: Absurd Service Fees
Post by: thirsty moore on February 11, 2004, 03:10:00 pm
I think Pearl Jam addressed this issue a few years back.  It didn't really catch on though.
 
 
Quote
Originally posted by mankie:
 It cracks me up how everyone jumped all over microsoft for being a "monopoly" which it isn't by the way, but are quite happily shafted by the two ticket agencies day in day out without any action being taken.
Title: Re: Absurd Service Fees
Post by: mankie on February 11, 2004, 03:12:00 pm
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by mankie:
  If you need to ask that question then you're obviously not in the Ferrari league...try BMW next door sir. Thank you, have a great day.
COP-OUT!!!! [/b]
Not at all, when you come in and buy one I'll be happy to give you a tour of the service dept. and race shop and explain in detail the maintenance schedule...Anyway, I'm sure you can find it on one of your little websearches.
Title: Re: Absurd Service Fees
Post by: mankie on February 11, 2004, 03:16:00 pm
Quote
Originally posted by thirsty moore:
  I think Pearl Jam addressed this issue a few years back.  It didn't really catch on though.
 
   
Quote
Originally posted by mankie:
 It cracks me up how everyone jumped all over microsoft for being a "monopoly" which it isn't by the way, but are quite happily shafted by the two ticket agencies day in day out without any action being taken.
[/b]
Because nobody but Pearl Jam gave a toss, and the fans will let themselves get screwed because they love the music so much.
 
 It's a dead issue that's been discussed on the board many times though thirsty. The club owners still get people in their venues so they don't care, and the fans obviously aren't pissed off enough to start boycotting shows.
Title: Re: Absurd Service Fees
Post by: Bags on February 11, 2004, 03:19:00 pm
Quote
Originally posted by mankie:
   
Quote
Originally posted by Bags:
   
Quote
Originally posted by mankie:
     
Quote
Originally posted by Bags:
 
Quote
I realize that 9:30 made the vendor choice, but there are no other options.   [/b]
[/b]
[/b]
It cracks me up how everyone jumped all over microsoft for being a "monopoly" which it isn't by the way, but are quite happily shafted by the two ticket agencies day in day out without any action being taken. [/b]
I am not "happily shafted" as I rarely use TM or T.com, and I agree that this is a monopoly issue.  In terms on 9:30 Club's level of responsibility, I argue that the blame is not theirs.  And to me, not going to shows does no good for the marketplace.
 
 I'm not arguing with you -- the ticket services SUCK ASS -- except that I don't think there are all that many options for a venue at this time.  They should not *have* to get into a business they don't want to.
Title: Re: Absurd Service Fees
Post by: mankie on February 11, 2004, 03:29:00 pm
Quote
Originally posted by Bags:
 
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I am not "happily shafted" as I rarely use TM or T.com, and I agree that this is a monopoly issue.  In terms on 9:30 Club's level of responsibility, I argue that the blame is not theirs.  And to me, not going to shows does no good for the marketplace.
 
 I'm not arguing with you -- the ticket services SUCK ASS -- except that I don't think there are all that many options for a venue at this time.  They should not *have* to get into a business they don't want to. [/b]
..and I'm not arguing with you.
 
 They're already in the business, they put on shows that requires a ticket to see it, so that puts them in the ticket business.
 
 I'm just saying if the venues/stadiums really wanted to do something about it they could.
 
 Personally, I hardly ever go to shows anymore and the service charges are a very large part of the reason. My decision on which shows etc. I see is based on what artist/sporting event/show I'll accept getting ripped off by the ticket agency for. Which is not exactly a positive start to an entertainment experience is it?
Title: Re: Absurd Service Fees
Post by: ggw on February 11, 2004, 03:38:00 pm
Quote
Originally posted by mankie:
 They're already in the business, they put on shows that requires a ticket to see it, so that puts them in the ticket business.
 
And they sell tickets at the club. For a $1.
 
 But some people can't be inconvenienced by going to the club to buy tickets.  They would prefer the convenience of buying them at a closer location, or buying them very conveniently over the phone or on the computer.  Convenience costs money.  It costs money to build ticket outlets, license software, man phone lines, design and maintain websites, send out tickets, etc... Hence, the convenience of acquiring a ticket is a service that is separate from the ticket itself.  And it costs money.  
 
 If you are willingly paying the price for using that convenience, then the only one "shafting" you is you.
Title: Re: Absurd Service Fees
Post by: Bags on February 11, 2004, 03:43:00 pm
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by mankie:
 They're already in the business, they put on shows that requires a ticket to see it, so that puts them in the ticket business.
 
And they sell tickets at the club. For a $1.
 
 But some people can't be inconvenienced by going to the club to buy tickets.  They would prefer the convenience of buying them at a closer location, or buying them very conveniently over the phone or on the computer.  Convenience costs money.  It costs money to build ticket outlets, license software, man phone lines, design and maintain websites, send out tickets, etc... Hence, the convenience of acquiring a ticket is a service that is separate from the ticket itself.  And it costs money.  
 [/b]
Yup.  It's far different operating a venue and selling tickets at a walk-up window from dealing with a HIGHLY resource-intensive consumer service which involves mailing, dealing with tickets not showing up, customer complaints, customer screwups, name changes for ticket pick-up, etc.
 
 Blech, makes my head spin.
Title: Re: Absurd Service Fees
Post by: Seth Hurwitz on February 12, 2004, 08:08:00 am
Quote
Originally posted by mark e smith:
 
 Its not worth it for me, either.
and that is the correct answer
 
 add up the total, don't get hung up on who gets what and, if it's too much, don't go
 
 otherwise go and have fun
Title: Re: Absurd Service Fees
Post by: mankie on February 12, 2004, 11:46:00 am
Oh I get it now....live or work near the club or FUCK YOU!
 
 How silly of me for not understanding sooner.  :roll:
Title: Re: Absurd Service Fees
Post by: Charlie Nakatestes, Japanese Golfer on February 12, 2004, 11:59:00 am
You get the advantages of suburban life, you gotta take the disadvantages along with it...
 
 
Quote
Originally posted by mankie:
  Oh I get it now....live or work near the club or FUCK YOU!
 
 How silly of me for not understanding sooner.   :roll:  
Title: Re: Absurd Service Fees
Post by: mankie on February 12, 2004, 12:03:00 pm
Quote
Originally posted by Rutherford J. Balls:
  You get the advantages of suburban life, you gotta take the disadvantages along with it...
 
   
Quote
Originally posted by mankie:
  Oh I get it now....live or work near the club or FUCK YOU!
 
 How silly of me for not understanding sooner.    ;)
Title: Re: Absurd Service Fees
Post by: ggw on February 12, 2004, 12:16:00 pm
Quote
Originally posted by mankie:
 By the way...it IS impossible to actually buy a ticket for face value isn't it? What the hell is the $1 for if you're buying from the place that's putting the damn show on.
 
You can buy a ticket for face value on the day of the show.
 
 If you want the convenience of buying a ticket before that (e.g., you want to purchase insurance so that you won't be shut out), it will cost you $1.
Title: Re: Absurd Service Fees
Post by: Bags on February 12, 2004, 12:19:00 pm
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Originally posted by mankie:
   
Quote
Originally posted by Rutherford J. Balls:
 
Quote
Originally posted by mankie:
 
[/b]
Missing a few shitty shows put on by the 930 is hardly a disadvantage....it used to be there was a good show on most nights, now it's mostly shite with the odd good one thrown in once in a while.[/QB]
You're just gettin' old, mank.  It's happening to me too.  "What's with this nu metal crap at the club?"
 
   
Quote
By the way...it IS impossible to actually buy a ticket for face value isn't it? What the hell is the $1 for if you're buying from the place that's putting the damn show on.
 [/b]
I had this 'discussion' last night.  Thing is, 9:30 opens their box office at 12:00 p.m. -- meaning, it's open for a good 7 hours a day merely for the convenience of folks going by to buy tickets.  I think that's worth $1 a ticket, and is a legitimate ticket-related expense.  Whereas the Black Cat has *no* extra hours or box office, so they don't charge anything above the price of the ticket.  
 
 I know what you're going to say, "it's all in the face price of the ticket," but I disagree.  9:30 is super customer friendly in terms of ticket availability at the club so you don't have to use tickets.com.
Title: Re: Absurd Service Fees
Post by: Sir HC on February 12, 2004, 12:20:00 pm
Quote
Originally posted by mankie:
   
Quote
Originally posted by Rutherford J. Balls:
  You get the advantages of suburban life, you gotta take the disadvantages along with it...
 
   
Quote
Originally posted by mankie:
  Oh I get it now....live or work near the club or FUCK YOU!
 
 How silly of me for not understanding sooner.     ;)  
That dollar is going to the person who is working in that booth.  For all we know, like some bartenders, that is all they get paid.
Title: Re: Absurd Service Fees
Post by: nkotb on February 12, 2004, 12:22:00 pm
This discussion is as dead and boring as why you should or shouldn't go to see a band two nights in a row.
 
 
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by mankie:
 By the way...it IS impossible to actually buy a ticket for face value isn't it? What the hell is the $1 for if you're buying from the place that's putting the damn show on.
 
You can buy a ticket for face value on the day of the show.
 
 If you want the convenience of buying a ticket before that (e.g., you want to purchase insurance so that you won't be shut out), it will cost you $1. [/b]
Title: Re: Absurd Service Fees
Post by: mankie on February 12, 2004, 12:23:00 pm
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by mankie:
 By the way...it IS impossible to actually buy a ticket for face value isn't it? What the hell is the $1 for if you're buying from the place that's putting the damn show on.
 
You can buy a ticket for face value on the day of the show.
 
 If you want the convenience of buying a ticket before that (e.g., you want to purchase insurance so that you won't be shut out), it will cost you $1. [/b]
Thank you, small point though...it's actually an "inconvenience" to go to the club prior to the day of the show to buy your ticket because you have to take the trip twice, once to get your ticket and a second time on the day of the show. Shouldn't the $1 be charged on tickets purchased the day of the show because it's a convenience to just go down there once?
Title: Re: Absurd Service Fees
Post by: ggw on February 12, 2004, 12:27:00 pm
Quote
Originally posted by mankie:
 Thank you, small point though...it's actually an "inconvenience" to go to the club prior to the day of the show to buy your ticket because you have to take the trip twice, once to get your ticket and a second time on the day of the show. Shouldn't the $1 be charged on tickets purchased the day of the show because it's a convenience to just go down there once?
Hey Rhett -- Stop using Mankie's name and password.
Title: Re: Absurd Service Fees
Post by: Charlie Nakatestes, Japanese Golfer on February 12, 2004, 12:28:00 pm
It's actually a convenience for me to go prior to the show. There's never a line when I jog down there at lunch.
 
 The inconvenience would be standing in along line of ticket buyers on the night of the show.
 
 
Quote
Originally posted by mankie:
   
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by mankie:
 By the way...it IS impossible to actually buy a ticket for face value isn't it? What the hell is the $1 for if you're buying from the place that's putting the damn show on.
 
You can buy a ticket for face value on the day of the show.
 
 If you want the convenience of buying a ticket before that (e.g., you want to purchase insurance so that you won't be shut out), it will cost you $1. [/b]
Thank you, small point though...it's actually an "inconvenience" to go to the club prior to the day of the show to buy your ticket because you have to take the trip twice, once to get your ticket and a second time on the day of the show. Shouldn't the $1 be charged on tickets purchased the day of the show because it's a convenience to just go down there once? [/b]
Title: Re: Absurd Service Fees
Post by: sonickteam2 on February 12, 2004, 12:29:00 pm
Quote
Originally posted by ggwâ?¢:
   
Quote
Originally posted by mankie:
 By the way...it IS impossible to actually buy a ticket for face value isn't it? What the hell is the $1 for if you're buying from the place that's putting the damn show on.
 
You can buy a ticket for face value on the day of the show.
 
 If you want the convenience of buying a ticket before that (e.g., you want to purchase insurance so that you won't be shut out), it will cost you $1. [/b]
what are you applying for a job with the 930 club or something.
 
 blah blah blah
Title: Re: Absurd Service Fees
Post by: mankie on February 12, 2004, 01:41:00 pm
Then you should quite rightly pay the convenience fee buying in advance and not on the night of the show. I should pay the $1 the night of the show but not in advance!
 
 
Quote
Originally posted by Rutherford J. Balls:
  It's actually a convenience for me to go prior to the show. There's never a line when I jog down there at lunch.
 
 The inconvenience would be standing in along line of ticket buyers on the night of the show.
 
   
Quote
Originally posted by mankie:
   
Quote
Originally posted by ggwâ?¢:
     
Quote
Originally posted by mankie:
 By the way...it IS impossible to actually buy a ticket for face value isn't it? What the hell is the $1 for if you're buying from the place that's putting the damn show on.
 
You can buy a ticket for face value on the day of the show.
 
 If you want the convenience of buying a ticket before that (e.g., you want to purchase insurance so that you won't be shut out), it will cost you $1. [/b]
Thank you, small point though...it's actually an "inconvenience" to go to the club prior to the day of the show to buy your ticket because you have to take the trip twice, once to get your ticket and a second time on the day of the show. Shouldn't the $1 be charged on tickets purchased the day of the show because it's a convenience to just go down there once? [/b]
[/b]
Title: Re: Absurd Service Fees
Post by: Bags on February 12, 2004, 01:55:00 pm
Quote
Originally posted by mankie:
  Then you should quite rightly pay the convenience fee buying in advance and not on the night of the show. I should pay the $1 the night of the show but not in advance!
Hmmm, and I don't have any kids in the DC school system, so I want 17% of my district taxes back.    ;)
Title: Re: Absurd Service Fees
Post by: mankie on February 12, 2004, 02:23:00 pm
Quote
Originally posted by Bags:
   
Quote
Originally posted by mankie:
  Then you should quite rightly pay the convenience fee buying in advance and not on the night of the show. I should pay the $1 the night of the show but not in advance!
Hmmm, and I don't have any kids in the DC school system, so I want 17% of my district taxes back.     ;)  [/b]
Ms. Bags...put down the vodka bottle and step away. (what the hell does taxes have to do with it?)
Title: Re: Absurd Service Fees
Post by: Bags on February 12, 2004, 02:57:00 pm
But it's afternoon?  What's wrong with a little Kettle One in the afternoon?
 
 My point is that you can't completely pick and choose how certain costs are bundled or socialized.  Just because you believe it's *more* convenient (and hence worth more) to buy tickets day of doesn't mean the costs can be structured based on individual circumstances/preferences.  Like taxes; I pay for the school system for the overall benefits to the community, not how it affects the life of bags.
 
 Okay, maybe a stretch. But it's better than writing about local market power mitigation in electric load pockets.     :D
Title: Re: Absurd Service Fees
Post by: mankie on February 12, 2004, 03:06:00 pm
Quote
Originally posted by Bags:
 
 Okay, maybe a stretch. But it's better than writing about local market power mitigation in electric load pockets.      :D  
OOH! Not at all, please elaborate!
 
 And my point was simply that "convenience" is different for different people...just being my usual sarcastic self. Like when has buying from ticketbastard ever been "convenient"? You either get disconnected from the website just as you're about to hit "buy tickets", or have to talk to a complete moron and repeat yourself 50 times when using the phone to buy tickets.
 
 Look I don't care either way, I buy tickets based on wether the event is worth the service charges, because lets be honest, most shows are well worth the face value of the ticket. My only true gripe is that the charges are per ticket when it really should be per transaction. If you're buying 1 or 10 tickets, the computer or moron is still only offering the same "convenience"...oops! There's that word again.
Title: Re: Absurd Service Fees
Post by: Bags on February 12, 2004, 03:11:00 pm
Quote
Originally posted by mankie:
   
Quote
Originally posted by Bags:
 
 Okay, maybe a stretch. But it's better than writing about local market power mitigation in electric load pockets.       :D  
OOH! My only true gripe is that the charges are per ticket when it really should be per transaction. If you're buying 1 or 10 tickets, the computer or moron is still only offering the same convenience...[/b]
I agree completely.  Alas, I don't have the fortitude or will to give up shows for it (though, I resort to TM very rarely...)
Title: Re: Absurd Service Fees
Post by: Bombay Chutney on February 12, 2004, 03:30:00 pm
Quote
Originally posted by mankie:
   Like when has buying from ticketbastard ever been "convenient"?
Have you ever had to camp out overnight for tickets to a big event?  Take time off work to go stand in line?  Buy tickets for out-of-town shows?  I find it much more convenient to roll out of bed 10 minutes before tickets go on sale, logon to my computer, get tickets and usually be back in bed a few minutes later.
 
 
Quote

 You either get disconnected from the website just as you're about to hit "buy tickets"
 
The only problem I've ever had with the website is finding that their server is too busy to handle the load on big sale days.  I've never been disconnected.
 
 I have lots of issues with Ticketmaster, but I won't argue with their convenience.