Ticketmaster is able to deal with 1,400 online transactions at a time. I don't know how many transactions Tickets.com handles at one time. But, they DO tell you with a lot of their sales how long you have to wait in their "Virtual Waiting Room," the same way Ticketmaster tells you, "your request will be filled in approximately 6 minutes." You haven't been on Ticketmaster enough if you haven't seen the message, "Your order did not go through, sorry for the inconvenience if you've placed an order." In any case, with TM able to handle 1,400 online transactions at a time, and with less than 1,000 tickets per show for sale - how much of an easier time would you have had getting tickets from them? None. Don't be so bitter. Some people got lucky, some didn't. I tried to get tickets for the Philly Incubus show. Immediate sold out message.