Author Topic: We're sorry, we were unable to process your request...  (Read 17107 times)

sweetcell

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Re: We're sorry, we were unable to process your request...
« Reply #30 on: December 08, 2006, 07:20:00 pm »
Quote
Originally posted by Shadrach:
 You can't sell what you don't have. Had this show been on sale through Ticketmaster nothing would have been different, it still would have been sold out in a matter of a minute or two.
true dat, but TM handles it much better.  none of this "system overloaded, you've lost your order, please try your luck by resubmitting" crap.  i've had several bad experiences with tickets.com where i "lost" my order between screens.  unacceptable.
 
 TM lets you know if you have a ticket, if you are in line to order one (and how many minutes they expect the wait to be), or if there are no tickets left - right away.  they have the server capacity to deal with a huge surge.  ticket.com always has probs during high-demand onsales.  that's my only gripe.  costs are about the same.
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dave24

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Re: We're sorry, we were unable to process your request...
« Reply #31 on: December 09, 2006, 12:55:00 am »
Ticketmaster is able to deal with 1,400 online transactions at a time.  I don't know how many transactions Tickets.com handles at one time.  But, they DO tell you with a lot of their sales how long you have to wait in their "Virtual Waiting Room," the same way Ticketmaster tells you, "your request will be filled in approximately 6 minutes."  You haven't been on Ticketmaster enough if you haven't seen the message, "Your order did not go through, sorry for the inconvenience if you've placed an order."  In any case, with TM able to handle 1,400 online transactions at a time, and with less than 1,000 tickets per show for sale - how much of an easier time would you have had getting tickets from them? None.  Don't be so bitter.  Some people got lucky, some didn't.  I tried to get tickets for the Philly Incubus show.  Immediate sold out message.

wickedfluffy

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Re: We're sorry, we were unable to process your request...
« Reply #32 on: December 09, 2006, 03:28:00 am »
I got one ticket sadly I need another one for my friend it was supposed to be her birthday present