drop the pretense and call it what it is: a really expensive ticket.
I know. What I found extra irritating about this is that usually the premium you pay for a better seat is very clearly defined. At the Verizon Center, floor costs $X, lower bowl costs $Y, and upper deck costs $Z. You know this ahead of time and can choose accordingly. What Keane has done is given the illusion that you can get a decent seat for the lower price when that actually isn't true. Who knows where the "Hot" seats end and the "Regular" seats start?