Just to clarify:
If you purchase tickets using someone elses credit card it's always best to do so over the telephone. This way you can request that they be left under a different name at will call.
In the event that the tickets are ordered online it's best to have the person the credit card belongs to call and have the will call name changed before the day of the show.
If you still haven't done either of the above you will need to present a photo copy of the credit card and ID belonging to the person placing the order along with the order number/printed confirmation.
Will call tickets ordered through tickets.com can be picked up in advance from our box office if you present your photo ID and order number.
All tickets ordered through other vendors such as Musictoday or Artist Arena are only available the night of the show, typically one hour prior to doors.
Hope this clears things up.