Thanks for the tip, Kosmo. I'm not sure why the higher ups wanted to know another way to check when Windows Update works just as well, but whatever. They're happy now, which is what really matters.
As for the tech job, count me in, although it's getting more techie by the day. My background is graphic design, but that's broadening to include IT support at my new gig, on top of the web design and management I've been doing for the last few years.