Originally posted by god's shoeshine:
i've never had sprint, but i've had the rest and at&t is the best out of all of them in my opinion
Most opinions on cell companies come down to two things:
(1) Who has the best service where I use my phone most (usually at my house or work).
and
(2) Who had that one really bad customer service experience (this led to my disdain of Comcast).
That's why you'll hear the same complaints about every provider depending on who you talk to and where they live. When somebody asks me what company they should use, I never tell them to use my preferred choice, instead I ask them two questions:
(1) Are you a heavy data user? If yes, it used to be Verizon and Sprint were your only good choices.
(2) Who offers the best reception at your home? Because in reality, this is what makes a user most happy - consistent service when they need it most.
Otherwise, they're all the same, really.
My opinion on at&t is solely based on who invests more in their data network. I have great phone service at my apt with both Verizon (work) and Sprint (personal), but I'm sure at&t and t-mobile are probably fine at my apt too because I live in a top floor apt in a large metropolitan area less than a mile from the cities major cell tower. Not everyone is as lucky.
What I couldn't get from at&t and t-mobile anywhere in America was 3G speeds until a few months ago. I've been averaging nearly 1Mbps data on my Verizon and Sprint phones for well over 3 years now and since I'm sending and recieving emails and texts as well as surfing the web much more often than I am making phone calls, I have been a proponent of Sprint (and only slightly less so Verizon). There is a huge difference between 1Mbps and 80kbps, and one I would never tolerate.