oh speaking of Roam, what's the deal with a service charge to use it??
I didn't realize that was getting charged $1 per tab hidden under a white circled i in the taxes and fees section
"the fee helps cover the CONVENIENCE costs of mobile payments, additional security to prevent fraud and maintain a high EMV level to stay PCI compliant"
Not sure what PR told these companies to use the word
but definitely grinds my gears
How is this something we now charge the customer for?
even though it is used to make it easy for business transactions to happen with less human labor...by a lot.
So this tool enables the company to make more money faster, easier and more securely...now actually generates another profit line item too
there was never a 'employee fee' line item to pay this person to print out this ticket
every transaction will include a small fee to ensure our employees get a living wage
I work in IT and had never heard of EMV compliance, learn something new every day
https://www.ul.com/insights/emv-transit-level-1-2-3-certificationsNot that it's justification, but you do get FWB points on your whole tab
they were doing double points I think ...not sure if that still is a thing as I noticed my last rooam purchase was in july of 2022