How do you know they're not colluding? Congress did hold "hearings" on this once, and they were a charade -- basically a lot of excuse making for TicketMaster, a major campaign contributor. As for "convenience" charges vs. mailing, I just went through the steps for buying a ticket to Super Furry Animals. Base price: $15. "Service charge": $4.50. "Your tickets will be mailed to you": $3.25. In plain English, that's $3.25 for something that costs them 37 cents or less. Otherwise, they need to find a different way to say it. If they want to have a markup for mailing, fine; that's the way it works. But $3.25?