sorry, but my vote goes to ticketmaster everytime. compared to them, tickets.com appears to be some archaic form of doing anything correct. too many controls are left up to them, such as that "virtual waiting room." i've used both plenty of times to quench my thirst for the living rock, and ticket.com just sucks at what they do. and that is not some crybaby, "i didn't get tickets to blankedy blank show," because i just did get some through tickets.com, and boy have they just gotten worse and worse. ticketmaster, though some consider them a monopoly, shines on as providing the best service i have experienced, next of cource to the artist doing it themselves, such as Widespread Panic, and a few others, and even they screw it up sometimes.
