930 club switching to TicketFly.com in 2010???

[Driveway]

30% less?  I think they really meant to say 30% more.

[azaghal1981]

Soft Sales are gone, again.

[xneverwherex]

ticketfly amy.. maybe youre still around and will read this. a friend and i were just saying (its actually on my fb page) that we were very impressed with how efficient ticketfly is when it comes to refunds. about 4 hours ago - we got notice that a band wasnt able to get into the states due to visa issues.

already i was impressed that you gave a low-down on what went wrong visa wise. then 2 hours later i got a confirmation saying my refund had happened.  couldnt believe how quickly it all happened.

great job!

can you please get more nyc venues to use ticketfly. i guess it means ill be going to glasslands more often

[TFlyAmy]

I'm here I'm here!

Thanks so much for the feedback! Yes, recently some of our, erm, competitors have started advertising, as part of a "Fan Guarantee" that they give refunds if shows are canceled. And we were like DUH. The show didn't happen. Why wouldn't people have to pay?

Anyway, I really appreciate the post and I will definitely pass it along!

-Amy

ticketfly amy.. maybe youre still around and will read this. a friend and i were just saying (its actually on my fb page) that we were very impressed with how efficient ticketfly is when it comes to refunds. about 4 hours ago - we got notice that a band wasnt able to get into the states due to visa issues.

already i was impressed that you gave a low-down on what went wrong visa wise. then 2 hours later i got a confirmation saying my refund had happened.  couldnt believe how quickly it all happened.

great job!

can you please get more nyc venues to use ticketfly. i guess it means ill be going to glasslands more often

[xneverwherex]

LOL - about a year ago I got into a fight with some people who wouldnt issue me a refund till *after* the show happened (which wasnt happening). I told them it was the most ridiculous thing I had heard and it wasnt my fault the band had an emergency. After weeks of fighting I was issued a refund.

You'd think that was common sense 101. Ah well. Definitely pass along the feedback

I'm here I'm here!

Thanks so much for the feedback! Yes, recently some of our, erm, competitors have started advertising, as part of a "Fan Guarantee" that they give refunds if shows are canceled. And we were like DUH. The show didn't happen. Why wouldn't people have to pay?

Anyway, I really appreciate the post and I will definitely pass it along!

-Amy

ticketfly amy.. maybe youre still around and will read this. a friend and i were just saying (its actually on my fb page) that we were very impressed with how efficient ticketfly is when it comes to refunds. about 4 hours ago - we got notice that a band wasnt able to get into the states due to visa issues.

already i was impressed that you gave a low-down on what went wrong visa wise. then 2 hours later i got a confirmation saying my refund had happened.  couldnt believe how quickly it all happened.

great job!

can you please get more nyc venues to use ticketfly. i guess it means ill be going to glasslands more often

[bekessler]

Did any more Scissor Sisters tickets actually get sold this morning, as the e-mail blast suggested they would?

[Staralfur25]

I want my scissor sister tickets.........
this suckssssssssssssssssss

[Staralfur25]

jUST kidding!!!!!!!!!  I got them. 
ticketfly ya nearly made me cry

[bekessler]

Lesson learned - go through the club's site.