Not trying to be a smartass, but was that info on any page if you chose not to donate to a charity, and hence no credit card page appeared?
Also, given that each page pf the ticket "purchase" was on a timer system, I imagine many people didn't read the fine print in fear that the delay caused by reading the fine print would cause them to time out. I know the first time through, I got timed out (due to website slowness, not my own slowness). Not making excuses for myself, just commenting that I imagine many people feel rushed and hence aren't able to read the fine print.
You said those whose orders are being cancelled will be contacted by customer service. At what point will this be done?
Thanks again.
I think I posted this once before. But this is the exact text that was on the ticket page BEFORE you chose your tickets and entered card info:
"TICKETS ARE NON-TRANSFERABLE. Do not buy tickets from a secondary source!
There is a 2 ticket limit per person/credit card/address. Over the limit orders will be cancelled. Must have ID matching name on ticket for entry."
Thanks. Kittens and hugs and flowers.
-Amy