I think the verified fan thing made it worse - never had a problem getting ticket before...
- you've had a 100% success rate? even for mega-demand shows?
- i believe that VF improved things a lot, notably by killing the bots. between each fan/account needing a separate phone number, and the inability to transfer, the bots had to have seen this as a no-go (or a high-effort-for-low-volume endeavor)
- all the technology in the world can't change the fact that demand >>>>> supply. concert veterans like ourselves might have an advantage, normally, but VF levels the playing field...