It's funny when people try to defend the extra charges. When you buy other merchandise you don't get hit up with extra fees. The business builds it into their price and gives you the bottom line. Buy something at BestBuy.com and they don't tack on a fee for getting it online, you'll get charged shipping (which is legit) if it's mailed, but that's it. You can even go pick it up in the store and not have to pay a "convenience" fee, a handling fee or any of the other creative names the concert industry comes up with.