I think no-one is bitching about the $5. I think it's due to the fact that the officials said that the festival was going to be free. So it's matter of being betrayed, no matter how much the value, either if it were 0.01 or a million dollars. They just don't to give the five dollars to ticketmaster, because they really have no affiliations with the festival itself, and would be satisfied if the money went to charity instead of a ticket company. But didn't ticketmaster say that it was a glitch in the system? If it was meant to be free, then they should give you the money, or lawsuits would be flinging left and right.
The people who chose to do will call gets to get the tickets free. The people who chose the free option online without the donation get the tickets free. The rest pay a 5 dollar donation, if thats what you guys are talking about.
Whatever, I'm confused.!