How about an email telling me it was cancelled so I can try for the public onsale. Or an email period. I would have never known if I hadn't looked at my CC statement.
ah, now that's a different complaint - poor customer service/communication. yeah, tickets.com aren't the best at that.
I guess its no use venting to you guys, you all must have gotten the memo already.. 2 ticket limit has always meant you can only buy two a time to me.
what it means to you is irrelevant, it's what it means legally that matters. when a presale says there is a X ticket limit, that's X tickets
total, no matter how many orders you take to achieve the limit. this has always been the case, i've never seen a presale with an limit-per-order but no number-of-orders limit.
and venting to us is always useful - gives us cannon fodder.