I finally got through and even after it said the time was out, it was still trying to go through (the final page). I decided that I would call ticketfly on the offchance it had gone through.
I dont have a problem with a show being sold out - but its pretty bad when youre trying to connect to customer service and it goes to a busy signal and drops you. What kind of customer service is this? I understand a need to get away from ticketmaster/livenation - but I usually expect customer service to either put you in a queue or something.
So then i tried the other route - and pressed 3 for another dept. Prob something with web issues. I stayed on hold for 20 mins and I figured Id take a chance and see if I could get another order through and actually get a confirm. Around 11am it finally worked.
Someone might want to check into the customer service dept. Does it even exist? Hanging up on customers is usually not the best idea. Now Ill just cross my fingers and hope I do see a confirm so I dont have to call to find out if it really went through.
On the upside - my tonsilitis is going more unnoticed when I put all my energy into this
