There's nothing sarcastic about what I wrote. The point isn't that people shouldn't be whining about not getting FREE tickets. The point is that the Club and IMP should having a ticketing company that can handle the demand of their ticket sales so that their customers don't have to waste an hour of their day (workday or not) dealing with a really bad ticketing company. Your and TFlyAmy's responses on the forums do not really solve this problem and just seem like an attempt to make the customers, who are also donating money to charity in this case, feel bad about complaining about a very frustrating situation. How about explaining how TF is going to manage on Saturday when we have another chance? Or how about explaining why more than 6 months into this new arrangement, TF still can't handle the demand?
If you had just wasted an hour of your life (which I did not, so I'm not bitching about not getting FREE tickets, just raising the point that TF failed when I tried for the few minutes I had free at 10am), I'm pretty sure you would be kinda pissed, too.
Your sarcasm doesn't answer my question.
Were you unable to secure your FREE tickets?
The system only sucks more because the tickets were free. It doesn't work for high demand tickets that people pay lots of money for, either