Author Topic: Suggestions for getting rid of spyware/malware?  (Read 2226 times)

hutch

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Suggestions for getting rid of spyware/malware?
« on: February 10, 2011, 12:10:59 pm »
here is a sequence.. went to another forum (that will teach me) and trendmicro came up saying there was some problem there.. i left site, closed moxila, and did shut down.. it started doing all these windows updates which towards the end looked a bit weird and then rebooted and next thing you know my desktop background says SPYWARE adn something comes up wanting 59.99 and a credit card.. Computer seems to work ok now but the desktop background still looks weird.. evidently somethign got messed up..Trendmicro seems useless..

any suggestions appreciated!

chaz

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Re: Suggestions for getting rid of spyware/malware?
« Reply #1 on: February 10, 2011, 12:14:41 pm »
www.malwarebytes.org

download the free version and install it and update it.

restart you computer in safe mode

run a full scan with malwarebytes

cross your fingers and hope it works


Jaguar

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Re: Suggestions for getting rid of spyware/malware?
« Reply #2 on: February 10, 2011, 12:18:16 pm »
Okay, shut down as much as possible. Run a FULL scan of your computer, via any and all of your anti-virus softwares. This will take hours but, obviously, needed.

Also, run some anti-spyware programs.

Once done, go change any passwords you think might have been accessed. When in doubt, change them.

I'll be back later with some links for some decent free programs to use. DO NOT trust just any old thing because it showed up as an anti-virus in some Google search. Many of them are loaded with the very problems you want to avoid.

Are you using Firefox? I just had a problem with them recently. Was only able to get rid of it by uninstalling Firefox, INCLUDING all my preferances within that browser. Once I reinstalled, all was fine. I had noticed that it was only affecting pages viewed in Firefox but not IE or Chrome.  
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Jaguar

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Re: Suggestions for getting rid of spyware/malware?
« Reply #3 on: February 10, 2011, 12:35:41 pm »
Here are some good and trusted programs. All are free. Personally, when I find out about some freebie download, I tend to like to go to CNet.com to download them because I know that I'm getting a good, safe copy rather than a potentially hacked counterfeit version. Unless you know for sure you are on that particular software's site, of course.


Here's the one that Chaz listed, which is very good:
Malwarebytes

This one is fairly good too:
Avira Anti-Virus

A decent anti-spyware program:
Ad Aware

This one is really good at helping you clean up crap. In fact, go into their main website and you'll find all sorts of other good programs.
CCleaner

I'm addicted to this thing and run it several times a day!
Advanced System Care



Obviously, not all are exactly what you are looking for now but all are very good to have on hand for your various computer needs.

*Once installed, just don't have too many active anti-virus programs running at once or you may end up with an over-zealous police state running amok in your computer, all fighting against each other. You'll notice it by your system moving at a snail's pace.



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chaz

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Re: Suggestions for getting rid of spyware/malware?
« Reply #4 on: February 10, 2011, 12:42:27 pm »
I can't stress enough the importance of running the scan in safe mode.  Starting your pc in safe mode is basically starting it up with only the necessary windows processes running.  once these things are running they can hide...so you need to run the scan in safe mode to find them.


hutch

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Re: Suggestions for getting rid of spyware/malware?
« Reply #5 on: February 10, 2011, 12:49:32 pm »
ok got it.. thanks!


much appreciate the advice.. I'll try it and cross my fingers

I got to say I'm just terrible... I destroy at least one computer a year.

Thousand Made-Up Loves

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Re: Suggestions for getting rid of spyware/malware?
« Reply #6 on: February 10, 2011, 12:56:27 pm »
Don't ever surf the web without using NoScript in Firefox.

Jaguar

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Re: Suggestions for getting rid of spyware/malware?
« Reply #7 on: February 10, 2011, 01:01:21 pm »
^ Seconded... what Chaz said about Safe Mode!


While we're on the topic of computer safety, I very highly suggest that for using either questionable sites and all major social networking sites, do the following:

* NEVER use an important or personal email address for that site. Sure, it gets bothersome keeping up with all those email accounts but, in the end, it's so worth the extra security precaution. In fact, I would highly suggest that before signing up for something like Facebook, Twitter and MySpace, that you create a brand new email address to be used solely by that account and nothing else. If you get hacked (and that happens a LOT with such sites) you've created a bit of a barrier to your other cyber uses.

* Keeping track of all of those different passwords too can be a b!tch but ALWAYS use a unique password for major social networking sites. If they are hacked (again, they are often hacked) the thief won't easily have access to all of your other accounts using that same password. Again, well worth the exra trouble.

* Whenever you download something, carefully look at the entire page and settings in the box. Make sure that they don't have a box checked that installs some toolbar or other unwanted piece of software. Lots of things are always trying to install the Yahoo or Bloomberg toolbar. Those two might not be so bad (though unwanted and will bog your down) but there's also a lot of other crap out there trying to wiggle its way into your computer.
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James Ford

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Re: Suggestions for getting rid of spyware/malware?
« Reply #8 on: February 10, 2011, 01:07:00 pm »
One suggestion: Stop stealing music online.

Jaguar

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Re: Suggestions for getting rid of spyware/malware?
« Reply #9 on: February 10, 2011, 01:11:47 pm »
One suggestion: Stop stealing music online.

Apparently, you don't get around all that much on the super highway. Well, except maybe for the 9:30 Club forum, the Robbie Folks forum and all the Dan Savage blogs.

You don't have to touch a music file to pick up this stuff. Just clicking on the wrong ad (even accidently as you slide your cursor across the screen) will often do it.

There are sleazy companies who buy ad space from reputable sites that provide what seem to be okay products with safe ads. Once they are in place, the sleazy company then goes in and replaces it with one that is infected with spyware or some virus. Happens all the time!
« Last Edit: February 10, 2011, 01:16:33 pm by Jaguar »
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hutch

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Re: Suggestions for getting rid of spyware/malware?
« Reply #10 on: February 10, 2011, 01:15:22 pm »


I only listen to LPs!

James Ford

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Re: Suggestions for getting rid of spyware/malware?
« Reply #11 on: February 10, 2011, 01:21:13 pm »
So you're saying you pick up your spyware from porn sites, rather than music file sharing sites?  ;)


One suggestion: Stop stealing music online.

Apparently, you don't get around all that much on the super highway. Well, except maybe for the 9:30 Club forum, the Robbie Folks forum and all the Dan Savage blogs.

You don't have to touch a music file to pick up this stuff. Just clicking on the wrong ad (even accidently as you slide your cursor across the screen) will often do it.

There are sleazy companies who buy ad space from reputable sites that provide what seem to be okay products with safe ads. Once they are in place, the sleazy company then goes in and replaces it with one that is infected with spyware or some virus. Happens all the time!

Jaguar

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Re: Suggestions for getting rid of spyware/malware?
« Reply #12 on: February 10, 2011, 01:25:22 pm »
^ No, that's your domain.
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vansmack

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Re: Suggestions for getting rid of spyware/malware?
« Reply #13 on: February 10, 2011, 01:34:57 pm »
I'm fairly confident nobody watches more porn than smackie and my computer is never infected.  Know what you're clicking before you click it and you won't have any problems.
27>34

Jaguar

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Re: Suggestions for getting rid of spyware/malware?
« Reply #14 on: February 10, 2011, 02:00:07 pm »
^ Very good advice!

Also, take it from my experience, don't let your mouse click settings be set at too sensitive a level; otherwise, you will find you end up accidentally clicking on ads and crap you have no intention of clicking on as you slide your cursor around the screen.
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