AFAIK, at least part, if not all, of the balcony is reserved for VIP - it depends on the show. for 2 of the 3 roseland shows i've been to, i wasn't allowed up there but i didn't try all that hard either (maybe i asked at the wrong stairway?). if they do allow balcony access, it will be the back half of the balcony since the front part will be VIP. you'll be far from the stage.