wm17: you had to be a member of the BB rewards club as of a certain date (april 1st?).  if you joined recently - like, say this week - you didn't qualify for a password.  i'm in the same boat.  oh well.
 
 if anyone has been a member of the best buy rewards zone program for more than a month, and can help me with getting a password, i'd really appreciate it - please PM me.  it will take about 30 seconds of your time.  thanks!