Look this whole thread is ridiculous. They're giving something free and because a few folks didn't figure it out, they're acting like this "gift" is something they're entitled to and complaining. The flood of newbs whining is bad form.
Second, this wasn't hard to figure out. It said, "maximum of 2 free." Use your brains for a second. If it was supposed to be "you put in how many you want, and then it'll only charge you half" then how the heck could you buy two and get two free since every show was limited to 2 tickets? What would selecting 1 ticket do in that scenario? Simply thinking about things for a second would tell you that you entered the number you were paying for and it'd add that many for free. (Not to mention it told you "this amount will be charged to your credit card" and you clicked yes. Were you thinking that amount was bogus and you were only getting charged half? Really?)
Yes, it would've been nice for more clarity up front since tickets.com didn't change around their entire interface to accommodate one venue's special offer, but all and all I don't see the reason for the whining.
And I'm no 930 fanboi but all the "this is a clusterfuck, the shows are probably all oversold and I won't have my extras at willcall like they promised" nonsense can stop too. 930 Club is visitor-friendly enough that they're going to make sure your free tickets are there, and if they aren't, they'll no doubt rectify it immediately. Everyone settle.