Most of our issues were already addressed here, but I'll point out a few more.
The bar on the lower level left, if you're facing the stage, wasn't great. They got snippy with people trying to order food. I get that the bar tender had said countless times that they couldn't order food at that bar, but the people walking up to order have no clue. The response seemed to be a loud "NO!" and after a few seconds "You have to order from over there!"
Awkward interaction at the same bar:
Me: "Can I also get a cider?"
Bartender: "For what?"
Awkward pause while we stare at each other
My wife: "For me. For money."
The seating on the far ends of the rows (not the aisles) of the 2nd tier seating have no arm rest at the end. So, it's just a jabby piece of metal instead of an arm rest. There's plenty of space for an armrest. Right now it's just stabby. It's not great.
The lighting issue is major. Wireless internet was spotty at best, which normally wouldn't be an issue, but there's zero cell reception. We often meet up with people at a show, and need some way to get in touch with them.
We came hungry and ready to try the food, but were told it was an hour wait, so we passed. I'm not going to stand by a counter for an hour to get a sandwich and an ice cream.
What really jumped out to me was the lack of munchy type food. Cone of fries, popcorn, something we could stand and eat, and share, while still holding a beer.
Aside from that first bar, every single usher and bartender were great. Very nice, friendly, polite, and excited. Great to talk to about the venue. Staff seemed excited to be there, and excited to talk a bout the area they were working, their favorite parts of the architecture, etc.
Sound quality was good, though I thought it was a bit unnecessarily loud.
Bat Fangs stole the show. It was disappointing to get home and realize there was no music to buy from them. And nothing to really share/send to other people to say "Check out this band". Can't wait for their 2018 album, and hope to see them again soon.
I'll be interested to see how often they do seats on the floor, but I imagine I'll be in the 2nd and 3rd tiers for shows I go to. Sound and sightlines are terrific.
Not sure I'm in love with the cashless bars. I think it will lead to slowdowns for busy shows. At 9:30, it's easy to go up with a $10, get a beer, and leave the change as tip, and roll out.
