I don't feel like going blow by blow but in short the venue seems entirely understaffed. It has major ingress issues as everyone has commented on. Coat check waits (dropping off and picking up) are insane and the phone number system could not possibly take longer. At one point, we were told coat check was full by some rando who insisted on sticking his coats next to our seats in one of the balconies. When my partner complained to staff that there is some guy literally trying to stuff 6 coats between our seats and the railing, he shrugged. Drink wait times are interminable even with going CC only. (2nd floor mens soap dispensers still did not work but I don't really care.) Advertised champagne toast did not materialize.
I understood the wait issues the first week but this concert was maybe 2/3rds full and everything took forever. Everything! Takes! Forever! I have never been to a venue where getting a mixed drink or dropping off a coat takes this long and I've been going to shows for 20 years. And again, this was not a close to sold out concert.
Requisite music review: Thievery was merely so-so. Not one of the better sets I saw by them. They need Sista Pat back and to not play so much off the new record. Gogol Bordello put on one hell of a show despite being a band I never much cared for. Trouble Funk was the urban version of Phish. Everyone of their songs was 10 seconds of interesting noodling strung out and looped for 36 times. It was never going to be my thing.
